Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Toast is looking for a Staff Software Engineer, Tech Lead to join the Customer Communications Platform Team. Toast product teams must stay in touch with our customers. Whether it's announcing new products or urgently collecting unemployment tax rates to handle payroll taxes correctly, we need a reliable communication and notification system. This team makes it all happen! The north star is effective communication (measured by delivery, open rates, success rates). The pieces we need for this are accurate contact information, self-service communication preferences, various communication channels such as email, push notification, in product banners and interstitials, secure data request mechanisms; and APIs to allow access to this for internal teams.
About this roll* (Responsibilities)
As a Staff Software Engineer on our team, you will:
- Lead the design of critical features to support communication across multiple Toast channels and knowledge of building those back-end services.
- Develop an expert understanding of Toast’s communication platform, and bring abstract ideas to life.
- Lead every stage of platform build including, solution design, estimating, coding, code-reviewing, testing, debugging, configuring, integrating, documenting, and maintaining - high-performance, flexible, and highly scalable services and integration pipelines that make up our communication offerings
- Collaborate with UX, PM, QA and Engineering to build best-in-class solutions in a complex and fast-moving environment
- Champion best practices such as quality integration and unit testing
Do you have the right ingredients*? (Requirements)
- Minimum 8-10 years experience working in a senior engineering position
- Experience with continuous delivery of high quality, reliable and scalable services to production is essential
- Must have strong skills in Java, Kotlin or other object oriented language(s)
- Experience working with backend technologies such as GraphQL, Kotlin microservices is essential
- Strong SQL knowledge and experience in various data analysis tools e.g. Zeppelin, Hex
- Experience working in a team with Agile/Scrum methodology
- Experience leading the build and scale of critical platform features
- Passionate about writing awesome code and delivering impactful scalable solutions
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
#LI-HYBRID
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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Toast Dublin, Dublin, IRL Office
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Our Dublin office is in St. Stephens Green right near Grafton Street and Temple Bar. It is the perfect location to experience the heart of Dublin!
