Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
WHAT YOU’LL DO:
Join the dynamic team at Kaseya as Staff Software Engineer focused on ecosystem connectivity. Design and implement intelligent, secure, and high-speed integrations between AI agents and Kaseya’s Product Suites. You’ll enable real-time data flow, automated cross-platform workflows, and resilient system interoperability by building robust, low-latency connections across platforms. Your work will empower intelligent agents to operate seamlessly within complex enterprise ecosystems, unlocking new capabilities through smart, scalable integration design.
WHAT WE ARE LOOKING FOR:
We’re looking for a strong communicator who can translate integration requirements into scalable, secure technical solutions. You thrive in cross-functional environments, collaborating with engineering, product, and customer success teams. You bring leadership in integration best practices, mentoring junior engineers, and confidently presenting integration strategies and system designs to both technical and business stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Architect and implement robust, low-latency integrations between AI agents and Kaseya's IT Complete Suite APIs
- Develop secure, scalable, and fault-tolerant integration workflows using modern API and event-driven patterns
- Ensure real-time data synchronization, end-to-end security, and seamless cross-platform automation
- Collaborate with product and platform teams to unlock new capabilities through intelligent system interoperability
- Build and maintain reusable integration components, SDKs, and developer-facing tools
- Monitor, troubleshoot, and optimize integration performance and reliability
WHAT YOU’LL BRING:
- 5-7+ years of experience in enterprise integration
- Expert in modern API technologies (REST, GraphQL, Webhooks, gRPC) and event-driven integration patterns (e.g., Kafka, RabbitMQ)
- Experience designing fault-tolerant and idempotent integration workflows
- Strong knowledge of API security best practices (OAuth, mTLS, API gateways)
- Proficiency in data serialization formats (JSON, XML, Protobuf, Avro)
- Skilled in scripting/programming languages such as Python, PowerShell, Java, or Go
- Experience with data mapping, transformation (ETL/ELT), and synchronization patterns
- Bachelor's degree in Computer Science, Software Engineering, or a related field
- Preferred: MCP certification or equivalent experience with Kaseya product APIs
- Additional certifications in API Security, Integration Architecture, or Cloud Platforms are a plus
Nice to Have:
- Deep familiarity with Kaseya product APIs (e.g., Datto RMM, VSA, IT Glue, Autotask PSA, BMS) and other common MSP software APIs (e.g., ConnectWise Manage, SentinelOne)
- Experience developing custom API connectors and SDKs
- Understanding of data governance and compliance in integrated systems
- Experience with GraphQL federation or schema stitching
- Experience building developer portals or API marketplaces
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
