Sr UX Designer

About the RoleAs a Senior User Experience Designer, you'll play a pivotal role in shaping how our customers interact with our multi-billion-dollar portfolio of global brands. You'll be at the forefront of crafting intuitive and engaging experiences that drive business success and delight users.What You'll Do

• Own the End-to-End Design Process:
  • Lead the design journey from initial research and journey mapping to high-fidelity designs and iterative development within a dynamic Agile environment.
  • Conduct usability testing and research to identify pain points and areas for improvement, iterating on designs to optimize the user experience.
• Drive Innovation and Strategic Vision:
  • Participate in exploratory design sprints, create user journeys, and develop prototypes that push the boundaries of eCommerce.
  • Drive innovation by exploring new ideas, technologies, and design trends that enhance digital experiences and differentiate our brands.
  • Apply systems thinking principles to design holistic, cohesive experiences across multiple touchpoints and channels.
• Influence, Collaborate, and Communicate Effectively:
  • Communicate your design vision with clarity and passion, leading design discussions and influencing stakeholders at all levels.
  • Collaborate effectively with cross-functional teams (product managers, engineers, brand partners) to drive consensus and achieve project goals.
  • Present design solutions with confidence and clarity, advocating for user-centered design principles.
• Solve Complex Problems and Champion User Needs:
  • Solve complex challenges within enterprise applications, leveraging your expertise to create seamless and efficient user experiences.
  • Be customer Obsessed and human-centered and maintain a deep understanding of user needs and behaviors, prioritizing user-centered design principles in all aspects of your work.
  • Collaborate with stakeholders to define project scopes and objectives, identifying customer needs and business requirements.
  • Use a data-driven approach to problem-solving, leveraging user research, analytics, and feedback to inform design decisions.
• Leverage Data and Optimize Experiences:
  • Utilize user data, analytics, and research insights to inform design decisions and optimize user experiences.
• Demonstrate Strong Self-Management and Leadership:
  • Manage your time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Take ownership of your work and demonstrate a proactive and self-driven approach to problem-solving.
• Cultivate a Positive and Collaborative Culture:
  • Contribute to the development and maintenance of a positive team culture, characterized by trust, respect, and openness.
  • Share knowledge, insights, and best practices with team members to foster continuous learning and growth.
• Deliver Brand-Aligned Visual Excellence:
  • Demonstrate mastery of visual design principles and a high bar for craft, creating engaging and visually appealing interfaces that are both functional and aesthetically pleasing.

Who You Are

• 5 + years of experience designing for web and mobile, with a strong portfolio demonstrating your experience creating user-centered design solutions. 
• Proficiency in design tools such as Figma, Miro, Excel or other team management tools.
• Excellent interpersonal, communication, and leadership skills.
• Familiarity with Agile and Lean methodologies.
• Ability to thrive in a fast-paced, dynamic environment.