Sr. Professional Services Account Executive

Job Description:

The Professional Services Sales Account Executive is a member of the EMEA Sales organization, reporting to the VP Strategic Accounts in EMEA. This role is responsible for the execution of sales related to Instructor-Led Training Services across all accounts at Pluralsight. You will serve as a key contact to partner with the Skills Platform Sales team to drive demand generation, enablement, field sales, and sales strategy across the Pluralsight Instructor Led Training Services portfolio within assigned territory. This individual will work directly with sales teams, pre-sales and leadership to identify sales opportunities while leading / driving ongoing pipeline and providing regular territory forecast updates to the VP Strategic Accounts in EMEA.

Externally, you will need to work with enterprise and strategic prospects to ensure appropriate services are attached to all relevant opportunities. This role requires heavy experience with a blend of sales, professional services and customer relationship/interaction.

Who you’re committed to being:

• You enjoy learning and are open to new ways of doing things.

• You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.

• When communicating you are self-aware, insightful, and proactive.

• You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.

• You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

• Be responsible for the Services bookings quota specific to Instructor Led Training solutions, revenue forecast, and sales for assigned territory

• Develop and maintain a quarterly demand generation plan

• Maintain accurate and timely customer/prospect pipeline and services forecast data

• Educate and communicate Pluralsight’s Instructor Led Training services

• Understand the competitive landscape and customer needs to optimally position Pluralsight’s Instructor Led Training solutions

• Exceed Annual Services bookings quota targets

• Support proposal (SOW) creation, developing strong relationships with clients and your partners on the Pre-Sales and Sales teams.

• Work closely with the EMEA sales teams to ensure they have all the tools needed to drive repeatable sales results related to our Service offerings

• Report on results and present business plans to management, lead meetings, and deliver oral and written presentations to keep territory aligned

Experience you’ll bring:

• You are a top-notch relationship manager. You project confidence and trustworthiness. Your customers and your colleagues know you’re a person they can count on to be there

• You are competent in the Salesforce & HubSpot CRM or comparable alternative

• You exhibit excellent critical thinking skills & creative solutioning

Requirements:

• You can inspire cross-functional and multi-cultural teams to work with you to deliver results

• Consistent track record of benchmarked sales success of greater than five years

• Ability to hunt for new opportunities within your account base

• Proven tenacity in overcoming objections

• Excellent communication skills; verbal and written

• Ability to travel up to 10% of the time

• Ability to organize, maintain and use pipeline/client databases

• Ability to represent and articulate our company values to the marketplace

• Superior listening and problem-solving skills

• Proven ability to successfully work independently and on a team

• Bachelor’s degree or equivalent work experience required

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location

• We’re mission driven and values guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical and Mental Requirements:

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

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