The People Operations team is focused on providing seamless and client-focused transactional support to our employees and internal stakeholders in offices around the world. As a Sr. People Operations Specialist, you are a consummate professional committed to confidentiality and integrity when handling sensitive employee information. You are detail-oriented and focused on data integrity and process, you are willing to put your head down to get things done, work well as a team, and care about the employee experience. While part of a global team, you will mainly look after EMEA employees.
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Who You Are:
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Excellent organizational skills, ability to maintain confidentiality, ability to prioritize effectively and complete tasks with accuracy and efficiency
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A client service mindset with the desire to go above and beyond
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An ability to identify and recommend opportunities for continuous process improvement
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Ability to work autonomously and lead operational initiatives within the EMEA region
What You’ll Do:
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Respond to first level questions from employees on all HR topics
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Generation of offer letters and other HR documentation and personnel records
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Responsible for conducting new hire onboarding
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Support with job changes, including promotions, salary changes and international transfers
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Manage the benefits administration
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Manage off-boarding
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Process time off and leaves of absence for employees
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Create, maintain and audit employee files ensuring data integrity
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Leverage technology for HR process efficiencies and leading these initiatives within the EMEA region
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Local contact for all system related activity, participating in system implementations and enhancements
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Act as a regional SME when working on global process improvements, ensuring EMEA requirements are met
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Collaborate with HRBPs in line with our global partnership model
Qualifications
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Bachelor’s Degree or equivalent experience
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4+ years experience in an HR administration, operations, or generalist role, strong preference for the technology industry
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Experience working with global teams and multiple jurisdictions desirable
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Experience with Workday HR information system and JIRA desirable
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Strong excel skills are a plus
