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Thumbtack

Sr. Commercial Strategy Manager

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Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Commercial Strategy team

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale. The team goes where the problems are and are key to enabling future growth opportunities. 

About the Role

As Senior Commercial Strategy Manager, you will serve as a thought partner to leaders across the organization and lead critical, cross-functional initiatives that shape the company’s growth trajectory. You will drive strategic planning cycles, stand up 0-1 initiatives, and unblock & unlock operational scale across our most critical programs.

Like most marketplaces, Thumbtack serves two sides: customers and pros. What makes this role unique is that it sits within our Partnerships organization, a fast-growing and increasingly important part of our business. In addition to enabling growth for our core marketplace, you’ll drive valuable impact shaping go-to-market (GTM) strategy for B2B partnerships as well.

This is a fast-paced, fluid role in an organization scaling rapidly. Success in this role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, “bringing structure to chaos”, as we like to say. You’ll work closely with executives, product and engineering leaders, marketers, sales, finance, etc. so strong business acumen, communication, collaboration skills and the ability to push progress on multiple fronts are essential. This role requires a self-starter mindset and the ability to take ownership of complex, high-priority problems from day one.

What you'll do 
  • Identify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change 
  • Develop, test, and incubate new ideas (products and businesses)
  • Own ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis, financial analyses)
  • Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress; this role is extremely cross-functional 
  • Be a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them—with minimal guidance
  • Be dynamic, resourceful, and willing to advocate for your projects internally and externally–influencing without authority will be critical to success
  • Be a trusted advisor to the Director of Commercial Strategy, VP of Business Development, and Chief Commercial Officer
In order to be successful, you must bring
  • 5-7+ years in management consulting, investment banking, private equity, bizops, or strategy roles
  • A “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structure
  • Ability to build analytical models and translate them into executive-level insights 
  • Demonstrated ability to build strong cross functional relationships and influence leaders at all levels 
  • Owner attitude and mentality that rolls up your sleeves to “Get Stuff Done”
  • Adept at influencing without authority and working with internal/external partners from all backgrounds
  • Growth mindset - you care about impact and going the extra mile

#LI-Remote

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

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