About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
As a Senior Client Account Manager in our Dublin office, you will be managing a large book of business of sophisticated brands in the UK/I Tech/Telco industry. We’re looking for an experienced, self-motivated Senior Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of the largest brands in the world as a trusted consultant to their business. Your strategic advice, sales skills and coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you!
What you’ll do:
- Build and nurture relationships with our partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities.
- Ensure that our partners objectives and requirements are met by liaising between them and our internal teams ( Measurement & Insights, Product Marketing, Creative Strategy, etc).
- Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
- Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
- Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Evaluate if a digital media campaign is successful and how to troubleshoot.
- Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.
- Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently.
- Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
- Understand complex processes and products, distilling them down into a digestible format for our partners’. Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
- Pitch new products and campaign best practices at scale.
What we’re looking for:
- Digital advertising sales experience, ideally including management of performance advertisers.
- Track record of compelling data-backed storytelling and recommendations.
- Strong communication skills in person, on the phone, and through email.
- A team player who’s able to work in a fast-paced environment with technical and non-technical teams.
- Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
- Experienced in managing quarterly forecasts and achieving goals.
- Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.
- Fluency in English is essential for the role.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be a commutable distance from our Dublin office.
#LI-HYBRID
#LI-AKEO
Our Commitment to Inclusion:
