The Sr Associate Demo Services Engineer at Coupa will architect intelligent agents, manage API integrations, perform rapid prototyping, and collaborate with Solution Advisors to address customer needs using AI technologies.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
What You’ll Do
- Agent Design & Build:
- Architect and develop intelligent agents using Coupa Agent Studio to automate complex workflows.
- Utilize Coupa Compose to build solution proof-of-concepts using Coupa AI technologies.
- Apply prompt engineering and LLM orchestration logic to ensure agents are accurate, context-aware and performant.
- Systems Integration & API Management:
- Build and connect prototypes via MCP, A2A, BYOA to diverse systems and data sources including ERPs (SAP, Oracle, Servicenow, Netsuite…), middleware systems, and third-party data providers.
- Develop and maintain middleware/scripts to facilitate seamless data exchange via APIs and JSON/XML formats.
- Ensure bi-directional data integrity between the AI agents and the 3rd party environments.
- Solution Advisor/Presales Collaboration:
- Partner with Solution Advisors to translate "customer pain points" into technical requirements for rapid prototyping.
- Participate in discovery sessions to provide technical feasibility assessments for custom AI solutions
- Application Development and Prompt Engineering
- Proficiency in Modern Languages: Hands-on experience with Python and JavaScript
- Participate in dry-run and demonstration walk-thru reviewing your AI Ag
- Additional Responsibilities
- Rapid Prototyping: Ability to move from concept to functional demo in 3–5 business days while handling multiple concurrent opportunities at various stages.
- Systems Integration & APIs
- API Knowledge: experience consuming and designing RESTful APIs; proficiency with tools like Postman or Insomnia.
- AI & Agent Architecture:
- LLM Knowledge: Understanding of LLM fundamentals (Tokenization, RAG - Retrieval Augmented Generation, and Context Windows).
- Agentic Frameworks: Knowledge of how to build autonomous loops, tool-calling, and multi-agent orchestration
- Security & Compliance
- Auth Standards: Implementation experience with OAuth 2.0, SAML, and API Key management.
- Data Privacy: Familiarity with SOC2, GDPR, and "Secure by Design" principles
What You Will Bring to Coupa
- Bachelor’s degree in Computer Science or Business Administration (or related)
- 4+ years of progressive experience in Software Engineering, with a focus on enterprise applications and application modernization, preferably within the technology or SAAS
- Full Stack Proficiency: Strong hands-on experience across the full application stack (front-end, back-end, database, infrastructure). Strong proficiency in one or more modern technology languages
- Spend Management industry experience
- Hands-on experience using AI related technologies
- Excellent written and verbal communication, organizational, and interpersonal skills
- Proven ability to manage multiple development projects concurrently
- Strong problem-solving skills
- Reliable, adaptable, and comfortable working in fast-paced, deadline-driven environments
- Strong relationship-building, influencing, and teamwork skills
- Experience with the Coupa platform, specifically the App Marketplace or Coupa App Studio
- Knowledge of using Coupa Compose, Agent Studio, Navi is an asset
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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