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Workday

Sr. Associate CX Deal Operations Manager

Reposted 5 Days Ago
Be an Early Applicant
In-Office
Dublin
Mid level
In-Office
Dublin
Mid level
The role involves managing Professional Services deals, collaborating on strategies with executives, and supporting the deal lifecycle from structuring to negotiation.
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Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

A diverse team of experienced and dedicated professionals, located across the US, EMEA, and APJ, drives Workday's core values with a strong focus on our employees. Global CX Deal Operations, within Workday's Global Revenue Operations, is seeking an experienced Deal Manager to support high-value and complex deals in the UKI region.

About the Role

Workday is looking for a versatile Deal Manager to support our Global Services organization. As a key partner, the ideal candidate will act as a trusted advisor to Services Executives and Engagement Managers, collaborating on deal strategy and problem-solving to drive deal closure, reflecting our employee-centric values. Success requires strong analytical and process-oriented skills, with the ability to thrive in a fast-paced environment and manage multiple tasks efficiently.

In this role, you will manage Professional Services deals throughout the contract lifecycle, including deal structuring, analyzing and negotiating business terms, and proposing solutions that align with Workday's business model.

About You

  • Excellent interpersonal and communication skills

  • Self-motivated with strong organizational and time management skills

  • Ability to handle tight deadlines with high volume transactions

  • Ability to interpret, analyze, and resolve issues/objections related to Workday contracting and commercial terms.

  • Knowledge of the contract deal lifecycle

  • Customer service oriented and have a desire to help others


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Top Skills

Contract Lifecycle Management
Enterprise Software

Workday Dublin, Dublin, IRL Office

Dublin, Ireland

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