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Manage a portfolio of customers, ensuring they achieve business outcomes with ServiceNow products through engagement and support while promoting adoption and resolving issues.
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Technical Support Engineer will resolve customer technical issues related to the ServiceNow platform, ensuring quality service through communication and problem-solving. They will diagnose issues using various tools, collaborate with teams for complex cases, and contribute to process improvements based on customer interactions.
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The Technical Support Engineer resolves customer technical cases related to ServiceNow software, provides excellent support, and collaborates on complex issues.
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What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
