Teamwork.com builds an AI-powered platform that helps client-service organisations manage projects, resources, and profitability—helping teams plan, deliver, and improve margins. Our mission is to make teams who deliver client work become efficient, organised, profitable and happy! Our platform has revolutionised how companies keep their client projects on track, their resourcing in check and their profits on point. Combining powerful project management and easily streamlined operations—we’re the only platform built for managing client projects, profitably. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day. We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork.com is in acceleration mode as we set our sights to become the undisputed platform for teams who deliver client work.
We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them.
Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done. We are fanatical about our customers: and when talent meets passion, success happens.
Must-haves
- Senior engineering leadership experience in a scaling SaaS environment (preferably leading leaders).
- A strong track record delivering customer-facing product outcomes across multiple teams (not just shipping output).
- Proven ability to run execution across the full product development lifecycle: discovery-to-delivery, engineering planning, delivery governance, release, and learn/iterate.
- Strong technical credibility: hands-on history delivering complex SaaS capabilities (features, workflows, services, and integrations), with sound architectural judgment and operational awareness.
- Demonstrated ability to improve product development systems: predictability, cycle time, quality, and engineering effectiveness.
- Excellent cross-functional leadership with Product/Design/Data—able to align priorities, manage dependencies, and drive clear decisions and trade-offs.
- Demonstrable experience using AI to improve engineering delivery/execution (examples + outcomes), with a responsible approach to security, privacy, and correctness.
- Executive-level communication - You will provide crisp, trustworthy updates to senior leadership on delivery health, risks, and decision points.
AI Requirements
We expect you to use AI as a practical multiplier for engineering execution - improving speed and quality through better workflows and automation, while maintaining high standards for security and reliability. Examples may include:
- AI-assisted development practices (coding support, review support, refactoring assistance)
- Test generation and quality automation
- Faster triage and incident analysis support
- Documentation and release workflow automation
- Sensible guardrails around AI usage (privacy, security, correctness)
- Experience delivering AI-enabled product capabilities (e.g., AI-driven insights, automation, recommendations, summarisation, assistants) is not a requirement but will give you a huge headstart!
