Software Engineer, Infrastructure

Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems, as well as the productivity and sentiment of Stripe’s people. We continuously invest in building new distributed services and scaling existing technologies while working with various teams to meet their current and future needs. Stripe’s infrastructure powers businesses all over the world. We process payments, run marketplaces, help entrepreneurs start an internet business from anywhere in the world, and more. The Infrastructure organization is composed of teams that manage mission-critical platforms and infrastructure services that power all of Stripe.

You may work on a wide variety of critical business areas, including:

• Core Infrastructure: We’re the home for Stripe's critical tier-0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching, and High Assurance Engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency, and scalability of these systems.

• Developer Infrastructure: We’re responsible for the productivity of all developers at Stripe. We build and manage infrastructure to ensure Stripe’s engineers have a highly observable, reliable, fast, and easy-to-use inner dev loop to maximize productivity while building and running everything from low-latency microservices to large-scale data pipelines and machine learning models.

• Reliability Insights and Excellence: We build tools and frameworks to introspect and improve reliability across Stripe.

• Admin Platform: We empower Stripe teams to quickly build secure and delightful internal products in service of their users.

• Support Experience: We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.

• Service Platform: We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities.

What you’ll do

You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

Responsibilities

• Design, build, and maintain distributed cloud infrastructure and platform services.

• Work on scaling, automation, reliability, and observability of infrastructure services.

• Operate your service, debug issues, and support customers.

• Participate in roadmap planning and prioritization

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Professional experience in a software development role.

• Experience using one of the major cloud providers.

• A strong engineering background in building platform services and/or distributed systems at scale.

• Experience developing, maintaining, and debugging distributed systems.

• Experience with operational excellence.

Preferred qualifications

• Experience optimizing the end-to-end performance of distributed systems.

• Focus on the needs of our users, both internal and external.

• Hold yourself and others to a high bar when working with production.