Software Engineer III - SRE and Support

Job Description
Advance your software engineering career as a Software Engineer III, supporting and delivering innovative technology solutions in payments technology.
Are you ready to elevate your software engineering career? Join JPMorgan Chase as a Software Engineer III within the Test Integration and Implementation Payments Technology Team in the Commercial & Investment Bank line of business. As a seasoned member of an agile team, you'll support, design, and deliver market-leading technology products securely and scalably, supporting the firm's business objectives across multiple technical areas.
Job Responsibilities

• Execute software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.
• Support application and infrastructure non-production environments.
• Produce architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets to continuously improve software applications and systems.
• Proactively identify hidden problems and patterns in data, using insights to drive improvements to coding hygiene and system architecture.
• Contribute to software engineering communities of practice and events exploring new and emerging technologies.
• Add to team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and proficient applied experience.
• Hands-on practical experience in system design, application development, testing, and operational stability.
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on-premises and public cloud, i.e., Kubernetes and Amazon Web Services.
• Experience with ticketing systems, such as ServiceNow and Jira Service Desk.
• Experience in developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages.
• Overall knowledge of the Software Development Life Cycle.
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• Monitoring and supporting applications - infrastructure as well as functional side.
• Incident & Problem Management, Change Review, and Approval Process.
• Working knowledge on tools & platforms - Geneos, ServiceNow, Grafana, Splunk, DynaTrace, Oracle, Cloud-based platforms, Java applications.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.