Client Solutions Consultant – SME Payments

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

AIB Merchant Services is a leading Payment Solution provider both in Ireland and Europe processing almost 3 billion payment transactions per year across multiple international currencies and jurisdictions. We offer state-of-the-art payment acquiring platforms, POS systems and eCommerce solutions to support the evolving needs of Merchants, Merchant Service Providers and Payment Facilitators.
With global electronic payments expertise spanning over 35 years. Through its relationship with Fiserv, AIBMS delivers world-class point of sale solutions that are inspired by deep industry insight and realised through a program of sustained global investment.

This role is deemed as a Controlled Function role (CF4) under the Central Bank of Ireland Fitness and Probity Regulations. Commitment to adhere to the IAF Conduct Standards is a requirement for this role.

What does a successful Client Solutions Consultant do?

The candidate will be responsible for prospecting, qualifying and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues.

What you will do:

• Set in place a plan of clear strategies and methodologies for all stages of generating new business (from prospecting to proposal to closure)
• Undertaking self-generated outbound sales calls in order to meet both personal and team weekly targets
• Identifying customer needs effectively in order to maximize all sales opportunities and meet customer expectations
• Engaging positively with prospective customers to ensure an understanding of products and services and maintaining an adequate lead to conversion rate
• Up-selling and cross-selling to new business prospects and existing customers
• Delivering exceptional service to prospective and existing AIBMS customers, including transferring customer support calls to the help desk where appropriate
• Ensuring that all activity is completed in line with Risk and Compliance guidelines

What you will need to have:

• Minimum of 1-2 years’ experience in a telephone-based sales role and proven track record in achieving targets in a B2B service-based industry.
• Exhibit exceptional track records in identifying and prospecting new business opportunities.
• Experience of achieving success against challenging targets with complex sales cycle and product requirements.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.