Site Specialist II - Onsite in Waterford

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Location: Please be aware this is a site based role at our client's premises which is based in Waterford 5 days per week.

Daily duties:

• Make on-site program replenishments and disbursements. Perform stockroom duties including receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
• Order Management: Order entry, order expediting, and customer service support.
• Chemical Management: Receive, register, and track chemical containers.
• Glass Wash Operations: Pick up glassware from labs, replace with clean glassware, perform glass wash sterilization processes, and inspect glassware.
• Follow well-defined Best Practices, SOPs, and work instructions.
• Prepare for customer meetings.
• Embrace Practical Process Improvement (PPI) methodologies to improve customer and internal processes.
• Support new customer additions and storerooms.
• Represent Thermo Fisher Scientific professionally and positively throughout customer locations.
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How will you get here?

Education

• Secondary School Leaving Certificate.
• Microsoft Office is beneficial.

Experience

• Experience working in a warehouse or inventory role is essential.
• Demonstrate verbal, written, and presentation skills.
• Ability to work with people from different cultures and backgrounds.
• Friendly, self-motivated, and customer-minded.
• Operating skills to use handheld scanners and learn to enter data in various systems.

Knowledge, Skills, Abilities

• Read, write, and speak English fluently.
• Demonstrated ability to deliver excellent customer service.
• Ability to enter data into various computer systems.
• Proficient multi-tasking and time management skills.
• Display a high level of confidentiality for both customer and Thermo Fisher Scientific.
• Possess strong communication skills and customer focus to deliver excellent customer service, including maintaining a professional appearance at all times.
• Ability to work independently at customer locations.
• Extensive walking may be required.
• May pass through areas where chemical-based allergens are in use.
• Must be able to lift, push, and pull 15-20 kg consistently; may be required to lift 20 kg.
• Some areas require steel-toe shoes, bump hats, and/or safety glasses.
• Ability to work beyond normal business hours and overtime as required.

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