Senior Workplace Associate

This onsite position requires 5 days per week in our Dublin office.

About you

You’re a connector who puts people first and values the lasting ​partnerships you’ll build. You’re an active listener who cares about the stories people share and are energized by communication and collaboration. You love learning new things and are known for bringing innovative perspectives and questions to the table. You’re deadline and results-driven, proactive,  passionate about creating new processes, systems, and best practices that help your internal partners do their best work.

About your skills

• Strong Communication Skills: You excel in articulating complex technical concepts clearly and concisely to both technical and non-technical stakeholders, fostering a collaborative and transparent work environment.

• Collaboration: You excel in fostering collaboration within cross-functional teams, leveraging diverse perspectives and expertise to achieve common goals and deliver successful outcomes. You are adept at working effectively in remote or distributed teams, leveraging communication tools and collaboration platforms to facilitate seamless communication and collaboration across all levels of the organization,  geographies and time zones.

• Stakeholder Management: You excel in managing stakeholder expectations, fostering positive relationships with clients, users, and other key stakeholders, and effectively communicating project progress and milestones.

• Cross-Functional Partnership: You excel in managing stakeholder expectations, fostering positive relationships with internal teams, users, and other key stakeholders, and effectively communicating technical decisions, project progress and milestones.

About this role

Udemy is looking for a Senior Workplace Associate to join our Dublin office. This is an in office based role that encompasses front desk responsibilities, vendor management, office engagement and budget management & culture building . You'll be responsible for creating a welcoming, organized, and efficient workspace, ensuring smooth office operations. As part of an expanding global company, this is a fantastic opportunity to manage cross-functional experiences and contribute to a learning-focused organization. This role will report into Real Estate & Workplace (REW) and more specifically the Head of the EMEA/APAC region. Our team mission is to enable productivity and connection by providing positive employee experiences through innovative Real Estate & Workplace solutions. 

 What you’ll be doing

• Guest Services – Greet visitors and employees, ensuring a seamless check-in process.

• Office Operations – Oversee daily workplace functions for a productive environment.

• Workplace Requests – Manage and prioritize office-related inquiries efficiently.

• Facilities & Budget Management – Oversee office purchases, lunch programs, and budgets.

• Vendor & Landlord Relations – Maintain strong partnerships for smooth operations.

• Health & Safety – Act as the office liaison to ensure a safe and secure workspace.

• Events & Engagement – Plan team/company events to foster culture and engagement.

• Global Support – Provide operational and logistical support across Dublin and remote offices.

What you’ll have

• 3+ years of proven experience in office management, guest services or similar roles

• Exceptional organizational and time-management skills.

• Excellent communication skills, both written and verbal.

• Proficiency in GSuite, Slack and other project management tools.

• Ability to work independently, manage multiple tasks, are detail oriented and maintain a high level of confidentiality.

• Familiarity with Irish office management regulations and health/safety standards is advantageous.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Ireland:

• Core Benefits: Comprehensive medical, dental, life and income protection coverage

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: 7% employer matching Defined Contribution Master Trust

• Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location 

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy. 

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it’s no surprise that our Dublin office has been thriving. 

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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