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Leads large-scale technical programs from inception through delivery across multiple teams. Defines scope, timelines, dependencies, risks, and mitigations; coordinates agile teams; reports program status to leadership; drives retrospectives, process improvements, trade-off decisions, and continuous improvement using data and metrics.
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Drives large-scale technical programs from inception through delivery across multiple teams and enterprise integrations. Defines scope, timelines, dependencies, risks, and mitigations; tracks progress and reports status to leadership. Improves agile delivery practices, coordinates retrospectives, resolves blockers, and identifies process efficiencies. Partners with engineering and business teams to make data-driven trade-offs while delivering innovative analytics and payment-related solutions.
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Leads end-to-end public cloud customer migration programs across two products. Responsibilities include creating schedules, managing dependencies, consolidating regulatory and legal requirements, partnering with product and engineering teams, coordinating game-day testing and operational handover, governing agile tooling data, and reporting delivery metrics to stakeholders.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager
Overview
The Operations, Network and Employee Digital Experience Organization (ONE) is a fast-paced organization with over 2,500 team members. The Senior Technical Program Manager will join the Business Strategy and Governance team within ONE. This team's primary responsibilities include driving technology enabled outcomes, supporting complex initiatives (operational and strategic), elevating workforce talent and governing data/processes across ONE.
The ideal candidate is experienced breaking down and solving complex programs, setting the standards for engineering and thrives in a fast-moving team environment.
Role
This role will deep dive into the design and planning for customer migrations to public cloud with development teams. In this cross-functional position, you will:• Set schedules for workload migrations, oversee the execution and proactively manage dependencies for two distinct products from end to end• Consolidate regulatory and legal requirements, identify gaps and prioritize resolution• Partner with product to develop a customer-first experience and ensure the detailed plan supports the strategy• Serve as the first point of contact for engineers and stakeholders • Lead application resources in "game-day" testing preparations and execution, maintain engagement through handover to operations• Govern the inputs and manage the quality of data in the agile tooling• Monitor the metrics and provide ongoing updates (with data) on the state of delivery
All About You• Proven experience leading IT project/program workstreams• Infrastructure (public cloud and on prem), enterprise application and data center operations domain proficiency, experience working directly with engineering and effectively representing their services to other teams
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager
Overview
The Operations, Network and Employee Digital Experience Organization (ONE) is a fast-paced organization with over 2,500 team members. The Senior Technical Program Manager will join the Business Strategy and Governance team within ONE. This team's primary responsibilities include driving technology enabled outcomes, supporting complex initiatives (operational and strategic), elevating workforce talent and governing data/processes across ONE.
The ideal candidate is experienced breaking down and solving complex programs, setting the standards for engineering and thrives in a fast-moving team environment.
Role
This role will deep dive into the design and planning for customer migrations to public cloud with development teams. In this cross-functional position, you will:• Set schedules for workload migrations, oversee the execution and proactively manage dependencies for two distinct products from end to end• Consolidate regulatory and legal requirements, identify gaps and prioritize resolution• Partner with product to develop a customer-first experience and ensure the detailed plan supports the strategy• Serve as the first point of contact for engineers and stakeholders • Lead application resources in "game-day" testing preparations and execution, maintain engagement through handover to operations• Govern the inputs and manage the quality of data in the agile tooling• Monitor the metrics and provide ongoing updates (with data) on the state of delivery
All About You• Proven experience leading IT project/program workstreams• Infrastructure (public cloud and on prem), enterprise application and data center operations domain proficiency, experience working directly with engineering and effectively representing their services to other teams
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Dublin, Dublin, IRL Office
One South County, South County Business Park, Dublin, Dublin, Ireland, D18
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