Senior Supply Chain Manager

What this Job Entails: 

The Senior Supply Chain Manager at Astreya is a strategic leadership role pivotal in driving end-to-end supply chain operations for our largest strategic account. This role demands more than just operational oversight; it requires a visionary leader capable of shaping supply chain strategy, owning client relationships, and structuring global teams for maximum efficiency.

You will take full ownership of the ecosystem: from Order Management and 3PL coordination to high-level demand planning, ensuring that our logistics and inventory strategies align perfectly with the client’s fast-paced infrastructure requirements.

Your Roles and Responsibilities:

1. Strategic Leadership & Organizational Structure

• Team Leadership: Lead and mentor a global team of supply chain planners, fostering a culture of continuous improvement, collaboration, and high performance. The team works across all time zones, and requires a flexible approach to managing a diverse team based remotely. 

• Order Orchestration: Take full responsibility for the Order Orchestration function. You will oversee the coordination of remote deployments and returns, managing Third-Party Logistics (3PL) partners to ensure seamless execution and adherence to SLAs.

• Advanced Inventory Strategy: Delve into intricate inventory challenges, crafting solutions to address stock imbalances, demand surges, and inventory turnover.

2. Client Partnership & Business Intelligence

• Vendor Management: Cultivate robust relationships with vendors, ensuring deliveries are on-time and in-full, and ensuring vendors meet or exceed their contractual obligations. 

• Cross-functional collaboration: Act as a functional leader, guiding teams and collaborating with stakeholders to ensure cohesive supply chain & logistics efforts and optimized performance.

• Strategic Management: Develop and execute long-term supply chain strategies that align with company goals, focusing on efficiency, cost reduction, and process optimization.

• Executive Business Reviews: Lead the narrative during Weekly, Monthly & Quarterly Business Reviews (WBR/MBR). Present data-driven insights, performance trends, and strategic improvements directly to top management and client stakeholders.

3. Operational Execution & Logistics

• Demand Planning: Collaborate with various departments to forecast demand accurately, ensuring supply plans align with customer needs and business goals.

• Inventory Control & Strategy: Manage complex inventory challenges, addressing stock imbalances, demand surges, and turnover. Ensure optimal stock levels are maintained to reduce excess and waste.

• Comprehensive Reporting: Deliver in-depth reports and insights to top management during weekly, monthly & quarterly reviews, highlighting supply chain performance, challenges, blockers and areas for growth.

• Customer Service Excellence: Champion the delivery of top-tier customer service throughout the supply chain. Ensure that all processes, from procurement to final delivery, are customer-centric and aim to exceed client expectations. 

• Cost Management: Oversee budgeting and cost management efforts, aiming to minimize expenses without compromising quality or efficiency.

• Risk Management: Proactively identify potential supply chain disruptions, developing and implementing risk mitigation strategies.

• Regulatory & Policy Compliance: Ensure compliance with relevant laws, regulations, and ethical standards, and provide regular reports on supply chain performance and metrics.

• Process Optimization: Continuously assess and improve supply chain processes, implementing best practices and innovative solutions to enhance performance and reliability.

• Project Management (PMO): Design & execution of continuous improvement projects using PMO tools (e.g., Jira & Confluence) to fine-tune supply chain operations and implement industry best practices.

Required Qualifications/Skills:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a Master’s degree or professional certifications (e.g., CSCP, CPIM) are advantageous.

• Minimum of 8 years of experience in supply chain management, with at least 3 years in a managerial role.

• Proven track record of developing and executing successful supply chain strategies.

• Strong leadership skills with experience in team development and performance management.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong negotiation skills and experience managing supplier relationships.

• Proficiency in supply chain management software and tools, including SAP, Oracle, or similar platforms.

• Excellent communication skills and the ability to collaborate across various departments and levels of an organization.

• Excellent presentation skills for executive and client business reviews.

• Ability to work in a fast-paced environment, managing multiple tasks and priorities, while maintaining a strong attention to detail and adhering to deadlines.

Preferred Qualifications: 

• Proficiency in SAP and/or Integrated Business Planning (IBP) systems, with hands-on experience in inventory management modules

• Experience in the IT or tech industry is highly desirable.

• Experience in global supply chain management and logistics.

• Strong experience managing 3PL relationships and Order Management lifecycles.

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What can Astreya offer you?

• Employment in the fast-growing IT space providing you with a variety of career options

• Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network

• Introduction to new ways of working and awesome technologies

• Career paths to help you establish where you want to go

• Focus on internal promotion and internal mobility - we love to build teams from within

• Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace

• Education Assistance

• Dedicated management to provide you with on point leadership and care

• Numerous on the job perks

• Market competitive compensation and insurance, health and wellness benefits