Senior Solutions Consultant

Job Description:

As a Senior Solutions Consultant for Pluralsight, you will function as an authoritative technical advisor for our customers. In this senior presales role, you will be instrumental in understanding and solving complex customer problems. Your primary focus will be on identifying and crafting solutions that position Pluralsight's products and services to meet customer needs. Partnering closely with the Sales and Customer Success teams, you will act as a key technical authority, removing roadblocks and articulating the value of our technology and service offerings. Your expertise will be essential in helping to grow and secure these key accounts across the EMEA region.

Who you’re committed to being:

• A "go-to" technical expert who partners with our Sales teams to deliver exceptional value to our customers.

• A life-long learner, dedicated to developing and maintaining subject-matter expertise on Pluralsight's products and platform.

• Consultative and collaborative in your approach, with outstanding interpersonal skills and a commitment to teamwork for success.

• An advocate for learning, adept at assisting companies in fostering a culture of skill development by leveraging Pluralsight's reporting and analytics to showcase value and drive employee growth.

What you’ll do:

• Customer Relationship & Technical Advisory: Develop deep, trusted advisor relationships with customer business and technical decision-makers. You will be their primary technical contact.

• Technical Sales & Value Articulation: Actively engage with customers alongside the Sales team. You will articulate Pluralsight's technology and professional services offerings, identify upsell opportunities, and assist in responding to RFPs/RFIs.

• Ecosystem Integration: Work closely with the customer, our Professional Services team, and product teams to ensure the successful integration of the Pluralsight platform into the customer's technology ecosystem.

• Collaborate with the account team to secure renewals and develop strategies for scaling accounts.

• Find opportunities for customers to adopt more features and functionalities to increase product stickiness and value.

• Promote the early adoption of new platform capabilities, ensuring our largest accounts become product champions.

• Product Demonstrations & Proof of Concepts: Develop and deliver targeted product demonstrations and handle effective Proof of Concepts (PoCs) for executives and decision-makers.

Experience you’ll bring:

• Proven experience in a customer-facing technical role such as Solutions Consulting, Technical Account Management, or Professional Services..

• A degree in a technical subject area, such as Computer Science or a related field, or equivalent work experience.

• Excellent business acumen with the ability to simplify complex technical subjects for various audiences, from executives to technical partners.

• Strong understanding of APIs and their practical application (experience with GraphQL is a plus).

• Experience with generative AI is considered a plus.

• Experience in one or more of our technical domains or with learning technologies is highly desirable.

• A self-starter who can effectively manage time, prioritize a demanding workload with autonomy, and provide insight into key deals.

Requirements:

• A degree in a technical subject area, such as Computer Science or a related field, or equivalent work experience.

• Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Tuesday through Thursday and remote flexibility on Mondays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical Requirements:

This role is primarily performed in an office or home office setting and involves standard computer-based work.

EEOC Statement & Accommodations Statement:

Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.

If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.

Recruiting Scam Notice:

Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.

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