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Are you curious, motivated and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing:
Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following:
- Design and implement observability frameworks (metrics, logs, traces) using tools like Prometheus, Grafana, OpenTelemetry, Splunk, or Datadog.
- Define and monitor SLOs, SLIs, and error budgets to measure and improve service reliability.
- Automate infrastructure provisioning and operational tasks using Terraform, Ansible, or similar IaC tools.
- Build and maintain CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps) for safe and scalable deployments.
- Lead incident response: triage, resolution, blameless postmortems, and continuous improvement.
- Collaborate with engineering teams to embed reliability into the software development lifecycle (“you build it, you run it” mindset).
- Conduct capacity planning, performance tuning, and cost optimization across cloud platforms (AWS, Azure, GCP).
- Develop and test disaster recovery and business continuity strategies.
- Participate in on-call rotations and ensure 24/7 support for critical systems.
- Champion reliability culture and mentor teams on SRE principles and operational maturity.
What you bring:
- Proven experience in SRE, DevOps, or infrastructure engineering roles.
- Strong understanding of cloud platforms (AWS, Azure, GCP) and distributed systems.
- Hands-on experience with observability tools (Prometheus, Grafana, ELK, Splunk, Datadog).
- Proficiency in scripting languages (Python, Bash) and automation frameworks.
- Experience with Kubernetes, container orchestration, and service mesh (Istio, Linkerd).
- Deep knowledge of CI/CD practices and deployment strategies (blue/green, canary).
- Strong incident management and troubleshooting skills.
- Familiarity with security and compliance practices (RBAC, IAM, ISO/SOC standards).
- Excellent communication, collaboration, and stakeholder engagement skills.
- Ownership mindset with a focus on reliability, scalability, and customer impact.
What we offer you:
A work environment built on collaboration, flexibility and respect
Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing
Varied and challenging work to help you grow your technical skillset
#SRE
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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