About the Role
Red Hat is seeking a Senior Site Reliability Engineer (SRE) to join our team remotely in British Columbia or Alberta, Canada. In this role, you will help design, scale, and operate our managed cloud services built on Red Hat OpenShift, Red Hat’s enterprise Kubernetes platform.
As an SRE, you’ll play a key role in running OpenShift at scale by improving reliability, enabling customer self-service capabilities, strengthening and sustaining our monitoring systems, and reducing operational toil through thoughtful automation. On the SRE team, you’ll tackle complex, large-scale distributed systems challenges that are unique to Red Hat’s managed cloud offerings. You’ll leverage your expertise in software engineering, operations, and systems design to build resilient, scalable solutions that directly impact customers worldwide.
Red Hat’s success is rooted in collaboration and openness. We are a globally distributed team that values transparency, diverse perspectives, and a blameless culture focused on continuous improvement. Here, your contributions are highly visible, giving you meaningful opportunities for career growth and impact.
Our commitment to open source innovation extends beyond our products, it shapes how we work. Red Hatters embrace change in a fast-evolving technology landscape and approach their work with a growth mindset. We actively encourage the responsible and thoughtful use of AI to streamline workflows, reduce complexity, and improve efficiency—empowering our teams to focus on high-impact initiatives and deliver smarter, more innovative solutions for our customers.
What You'll Do
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
Participate in a regular on-call schedule, including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
What You'll Bring
Bachelor's degree in Computer Science or related technical field, or equivalent experience
5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
2+ years of experience programming with at least one object-oriented language; Golang, Java or Python preferred
2+ years of experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Solid communications skills and experience working directly with and presenting to customers
The Following Are Considered a Plus
1+ year(s) of experience with Kubernetes is a plus
1+ year(s) of experience with docker-based containers is a plus
#LI-EK1
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
