About RenaissanceRe
For over three decades, RenaissanceRe has helped its clients manage the risks of operating in a volatile and uncertain world. We’re experts in Property, Casualty, Specialty, and Credit reinsurance, consistently recognized for the innovative way we combine data, experience and technology to understand and manage large and complex risks across the world. We are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. To learn more, please visit us at Careers - RenaissanceRe (renre.com).
About the Position
We are seeking an experienced and versatile ServiceNow professional to join our small, growing team. In this role, you will contribute to the evolution of our ServiceNow platform, working closely with implementation partners to deliver capabilities and transform the platform into a scalable Enterprise Service Management solution. This is a unique opportunity in the early stages of significantly expanding our ServiceNow footprint across various business domains.
The role is based in the Dublin office with select travel to other RenRe offices.
Key Responsibilities
• Design, develop, and maintain ServiceNow applications, modules, and workflows aligned with business requirements.
• Manage the operational integrity of the ServiceNow platform by managing upgrades, patch deployments, performance tuning, and security configurations, ensuring high availability and minimal impact to production environments.
• Work closely with Implementation Partners to roll-out ServiceNow solutions.
• Maintain comprehensive documentation of configurations, customizations, and system updates.
• Contribute to the overall ServiceNow platform strategy, architecture, and development lifecycle.
Candidate Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Deep knowledge of ServiceNow modules, architecture, and data model. Experience in implementing ITSM, ITOM, HAM, ServiceNow Employee Centre and Now Assist on ServiceNow platform highly desired.
• 3+ years of hands-on experience in ServiceNow development, configuration, and administration.
• Experience with scripting (JavaScript, Glide), Flow Designer, and Integration Hub.
• Experience integrating ServiceNow with 3rd party applications using REST/SOAP APIs, webhooks, and PowerShell scripts to enable data exchange and automation across systems. Must have a solid understanding of authentication methods such as OAuth 2.0, Basic Auth, and credential management to ensure secure and reliable connectivity.
• Strong problem-solving and analytical skills.
• Relevant ServiceNow Certifications such CSA, CAD, CTA, CMA is a plus
Leadership Competencies & Values:
• Impact: Sets objectives, delivers results, and implements policies/operational targets with direct impact on the department or individual work outcomes
• Execution: Proactively identifies resources, actions and timelines needed to achieve objectives, effectively balancing tactical pressures with broader implications and downstream impact
• Communication: Shares relevant information in a timely manner with stakeholders and conveys points of view in a way that influences opinions and demonstrates flexibility
• Client and solutions focus: Identifies process and service opportunities that enhance the external and internal client experience and outcomes
• Innovation: Stretches self and others to think differently and innovatively, drawing upon multiple sources for ideas and inspiration
• Learning mindset: Seeks out and explores new assignments, exposure, or challenges in order to enhance technical skills
• Values: Exemplifies and champions RenaissanceRe’s core values of Focus, Respect, Integrity, Precision, Passion
We believe that meeting these requirements will position you for success in the role. However, if you fulfill most – but not all – of the expectations, we still encourage you to apply, as we are eager to explore your potential and believe in the ability to grow and learn.
At RenaissanceRe, we believe in creating a workplace culture that fosters diversity, equity, and inclusion throughout our business. We have a zero-tolerance policy for harassment and discrimination and take proactive steps to make employees feel valued and empowered to contribute to our collective success. It is RenaissanceRe’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/ civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
Our people are our most valuable resource and core to our success. This is a fast-paced business environment, demanding a strong work ethic and a results-oriented approach. We offer competitive compensation and benefits, a comprehensive talent development program, and a reward system in which employees share in the success of the company. We are an engaged member of the communities in which we live and work and have a locally-led giving philosophy with generous employee matching program, global and local community grants and employee volunteerism.We seek diversity, create equity, and practice inclusion. Our people are at the heart of everything we do. We are an equal opportunity employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, disability, military status or other legally protected categories.
Top Skills
RenaissanceRe Dublin, Dublin, IRL Office
Hardwicke House – 4th and 5th Floors, , Dublin, Dublin, Ireland
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