Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Mission
We are seeking a highly analytical Revenue Operations Manager to join our team. This role will be focussed on our Customer Success and Expansion Sales, and is the owner of the systems and processes for analyzing, tracking targets and optimizing the sales funnels, forecasting and reporting, to drive Smartcat’s Existing Business growth. This role will report to the Head of Revenue Operations.
Because of the focus on expansion sales, you will collaborate daily with the VP of Account Management, but stay closely aligned with the Marketing, SDR, and New Business teams, making it a smooth interconnected customer experience.
Outcomes
- Territories and portfolio planning in alignment with GTM teams.
- Handover process between pre-and-post sales teams, as well as expansion sales.
- Implement and maintain CPQ and quoting.
- Implement tools like Outreach.
- Owns models and execution on Quarterly and weekly Forecasting.
- Headcount modelling.
- Supporting Solutions engineering workflow.
Requirement
- Bachelor's degree.
- Proven experience in an analytical role in a B2B SaaS company.
- Proficiency in Excel or Google Sheets.
- Experience and expertise with HubSpot is required.
- Experience with lead generation and data tools such as Chilipiper, Zoominfo, are a plus.
- Excellent problem-solving skills with a detail-oriented and proactive approach.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Ability to create and implement strategy and implementation plans, ranging from territory management to Outreach implementation.
- Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
- Strong communication skills to present findings and recommendations to stakeholders at various levels.
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. - Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
