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A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
Senior Renewals Representative
Remote for EMEA
We’re expanding our team of driven, focused, organized people who want to make a meaningful impact on the success of world-class database management organizations. At EnterpriseDB, we believe our customer’s success is directly tied to the value they derive from our product and the positive impact EnterpriseDB makes on reducing friction in their end user’s experience. While customers realise value at different stages in their journey with us, the renewal serves as an incredibly important milestone to work towards, celebrate, and reflect on the past while also planning for the future.
We are seeking:
A Software Subscription Senior Renewal Representative who is detail oriented and possesses strong multi-tasking skills that can help drive customer retention. Proven success with customers and multiple internal stakeholders (e.g., Account Executives, Sales Managers, and Finance team) to ensure that value is realized for the customer, and commercial objectives are aligned with the growth of our business.
The job responsibilities include, but are not limited to:
- Responsible for all assigned software subscription renewals, which will include partnering with customers and internal team players to ensure timely and accurate execution
- Ownership of contract processes along with customer communications including; co-terming, upselling and related subscription renewals
- Partnering with internal team players on all upsell opportunities
- Enlist the efforts of account executives, sales managers, legal and finance when necessary to accommodate the contract renewal process and ensure customer satisfaction
- Establish and maintain effective, cooperative working relationships with customers
- Communicate and effectively partner with Finance and Sales Management regarding forecasting, pricing, and completing transactions
- Ideally German or Spanish speaker , as well as excellent English communication skills, both written and verbally
Qualifications:
- 8+ years of sales experience (software and/or subscriptions a plus)
- Presentation/Communication abilities at executive levels
- Contract negotiations
- Performance oriented (has consistently met/exceeded a renewal and/or sales quota)
- Expert organisational skills - ability to track and fulfil renewals
- Prioritisation - Proven ability to allocate time to highest impact areas
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2024! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
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