Senior Project Manager

We are seeking a highly organised and delivery-focused Senior Project Manager to lead the Ops Control Centre Decision Support Project – a strategically significant initiative aimed at enhancing operational decision-making capability through the deployment of data-driven tools and intelligent workflows.

This role will sit at the heart of the operations transformation programme, interfacing with technical teams, operational leaders and senior stakeholders to ensure the project delivers measurable impact and supports a step-change in operational control, visibility and responsiveness.

The candidate must have excellent stakeholder relationship management skills to successfully lead and manage the project teams and project stakeholders and have excellent vendor management skills.

Please note this role operates in a hybrid model with candidates expected to be able and willing to work from our customer's Dublin office once per week.

Required skills:

• Demonstrated strong experience Senior Project Management in either a Business or Business/Technology organisation
• Track record of delivering complex change
• Strong experience in successful delivery of change to support IT/ Technology dependant projects
• Ideally has familiarity with Airline operations, or operations in similar industry
• Strong ability to balance active listening, strategic thinking, creativity, planning, project and process management, operations and administrative execution
• Excellent communication skills, with an ability to effectively communicate both internally and externally at levels from the most junior grade right up to Director and C Suite, and ability to make complex problems simple to the business.
• Ability to analyse and produce deliverables consumable by business stakeholders and technical delivery teams with required details
• Strong analytical skills with an ability to interpret large data sets
• Ability to manage issues, risks, and problems from identification through to resolution
• Strong analysis and negotiation skills, ability to identify and resolve missing details

Key responsibilities & duties include:

• Own end-to-end delivery of the Ops Control Centre Decision Support Project, ensuring alignment with strategic goals, scope, timelines and budget

• Identify the key internal stakeholder groups and build successful working relationships to ensure a unified interface to the wider business/operations team

• Manage internal communication, ensuring all internal stakeholders are informed and consulted as appropriate on items of relevance through the lifecycle of the project

• Acting as the internal point of escalation for all items that relate to your Senior Project and projects

• Ensures all Projects meet the agreed agenda and relentlessly drives execution, applying best practice across different streams.

• Work closely with SMEs across teams and various functions (internally and potentially externally) to understand the as-is processes, identifying opportunities key deliverables, milestones, dependencies and current risks & challenges

• Working with the Product Management team to deliver key requirements and prioritisation into the wider teams, including but not limited to the tech team

• Assist in the development and implementation of detailed internal and external reporting and storytelling to key stakeholders including our customer's Executive Management Committees

• Responsible for tracking and reporting on KPIs, budgetary spend and bottom-line savings, working closely with Finance, ensuring all risks mitigations are put in place

• Responsible for continuous review of the portfolio of work to help teams identify dependencies, cross departmental issues and gaps to enable proactive issue resolution

• Challenge teams and processes to ensure targets are being met using an agile mindset

• Pro-actively manage the agendas and commissioning artefacts for key internal and external meetings and in some cases chairing meetings or leading working groups or committees

• Continuously communicating the vision, objectives and milestones throughout the organisation and with wider partners and stakeholders

Desirable skills:

• Experience in tooling to build reports for information and analysis purposes, ideally experience in Jira / Atlassian suite tools
• Exposure to agile delivery methods or hybrid project approaches
• Familiarity with tools such as Power BI, Tableau, or similar business intelligence platforms