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Twilio

Senior Program Manager, Talent Management

Posted 11 Days Ago
Be an Early Applicant
Remote
Senior level
Remote
Senior level
The Senior Program Manager, Talent Management at Twilio will design and manage programs that support internal mobility, including promotions and career growth initiatives. Responsibilities include collaboration with various teams, project planning, and implementing change management strategies, ensuring effective communication with stakeholders.
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See yourself at Twilio

Join the team as Twilio's next Senior Program Manager, Talent Management.

Who we are 

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is responsible for designing and managing programs that support Twilio's Career Moves framework, including lateral moves, promotions, and stretch projects. This role will work closely with the Talent Management team to ensure alignment with broader talent strategies.

Responsibilities

In this role, you'll:

  • Design and manage internal mobility programs that facilitate career growth and retention.
  • Collaborate with cross-functional teams to ensure seamless execution of processes.
  • Develop project plans, secure resources, and drive schedules for internal mobility initiatives.
  • Collaborate across teams to define strategy, set goals, and meet timelines.
  • Report on program status, outcomes, and results, sharing insights with stakeholders and executives.
  • Implement structured change management strategies, assessing organizational readiness and tailoring approaches to increase adoption.
  • Build and execute communication plans that clarify changes, key messaging, and impacts.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 7-10 years in talent management, with a focus on internal mobility or workforce planning.
  • Strong program and project management skills, including planning, execution, and stakeholder alignment.
  • Proven success in developing and implementing internal mobility programs.
  • Experience with change management and strategic communication for program adoption.
  • Verbal, written and interpersonal skills needed to communicate effectively 
  • An owner mindset, coupled with innovative thinking and strong analytical and problem-solving skills

Location

This role will be remote based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

 

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!


If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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