As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job DescriptionWe are on the lookout for a Senior Product Manager to join the Developer Platform team on our journey to always deliver amazing experiences.
The Developer Platform team is responsible for Delivery Hero's internal developer platform. It creates solutions that empower our internal software development community to efficiently manage their applications from inception to deployment and beyond.
This role demands a strong technical background, understanding of SRE and platform engineering concepts, and the ability to deal with a high level of ambiguity in a fast-paced environment.
Lead the strategic vision and roadmap for Site Reliability Engineering (SRE) products, including those for observability, large-scale distributed system testing, and incident management/response.
Identify potential new products to help address risks to availability, performance, correctness, data restorability or machine learning workloads.
Collaborate with engineering and other stakeholders to understand pain points, identify opportunities for improvements in the platform, and prioritize them.
Engage in highly technical discussions about SRE, platform engineering, infrastructure, and developer tools. Make informed decisions related to these topics and provide valuable insights to your team.
Utilize data analysis, user feedback, and research to make data-driven product decisions. Defining the right KPIs, figuring out how to measure them, and using them to guide the efforts of your team is a big part of the job.
Drive cross-functional, cross-team collaboration. Manage conflicting priorities, and disentangle chains of dependencies across a large organization.
Use your excellent written and verbal communication skills to keep stakeholders informed about your plans, decisions, and product updates.
Summarize and report on the performance of the Site Reliability Engineering customer experience to engineering and product development to product leadership. Use their feedback to adjust as needed.
You have 6+ years' experience in software product management.
You have a strong technical background and are familiar with the agile software development lifecycle.
You have a good understanding of business KPIs, and how to translate strategy into action using OKR.
You are good at managing project priorities, deadlines, and deliverables.
You have exceptional interpersonal skills with strong written and verbal communication in order to get others on board with your ideas.
Nice to have:
Software Engineering background.
Previous experience working with SRE or platform engineering products.
What’s in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
