Senior Product Engineer - Insights

Let’s fix hospitality, for good.

Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn’t have to be this hard. That’s why we built Nory.

Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling “market-leading” systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he’d had from day one.

Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins.

And we’re just getting started. Fresh off a Series B led by Kinnevik, we’ve grown to 70+ people across Ireland, the UK, and Spain – and demand is scaling faster than we ever imagined.

We’re now looking for a Senior Product Engineer to join our Insights team. In this role, you’ll have the unique opportunity to shape the future of our platform by architecting scalable solutions, mentoring peers, and directly boosting our customers’ efficiency and sustainability.

Our tech stack is Python, React, TypeScript, Node.js, FastAPI, various AWS services (e.g. Fargate, Aurora, SQS), MongoDB, PostgreSQL, and Docker.

🌏 Please note that you must have the right to work in the UK/EU to be considered for this role.

As a Senior Product Engineer in our Insights team, you’ll work on building the data backbone of Nory - turning raw operational data into actionable intelligence that helps hospitality operators make smarter, faster decisions.

Here’s what you can expect:

• Design and build scalable systems that power real-time insights across scheduling, inventory, and customer feedback - helping operators identify opportunities, reduce waste, and increase profitability.

• Develop intelligent tooling and embedded analytics that surface contextual insights within the platform, supporting users with timely, data-driven recommendations and decisions.

• Ship enhancements to our forecasting engine, increasing accuracy and transparency while improving UX to build operator trust in our AI predictions.

• Contribute to the evolution of our Insights platform, introducing new modules and capabilities to support dynamic pricing, cost management, and business performance tracking.

• Help build a self-serve analytics layer, empowering users to interact with their data, explore trends, and understand business performance without relying on external tools or support.

• Collaborate on our customer feedback module, enabling sentiment analysis and automation features that help brands maintain a strong online presence and improve customer experience.

• Work closely with cross-functional peers in Product, Design, and Engineering to ship fast, iterate based on real-world feedback, and maintain technical excellence as we scale.

• Full-Stack Technical Mastery: 8+ years of experience architecting and shipping production-grade systems across the stack. You demonstrate exceptional strength in the frontend and operate fluently across both. You shape how we build, not just what we build with.

• Strategic Systems Thinking & Design: You lead architectural decisions with a long-term lens, balancing scalability, maintainability, and pragmatism. You identify foundational gaps before they surface and design systems that enable multiple squads to move faster.

• Product & Customer Mindset: You consistently frame technical decisions in terms of customer outcomes. You elevate the product by proposing new approaches, identifying edge cases, and solving root problems that impact experience and performance.

• Extreme Ownership & Proactive Leadership: You drive progress without waiting for permission. You mentor, model, and guide your peers - unblocking others, levelling up codebases, and enabling focus across teams. Ambiguity energises you.

• Cross-Org Communication & Influence: You align across disciplines, functions, and levels. You write with clarity, propose with structure, and contribute to strong decision-making across the org - not just your squad.

• Scaling Culture & Technical Standards: You embed continuous learning, feedback, and best practice into how we build and work. You help define engineering norms, introduce process improvements, and role-model a high-bar, inclusive culture.

If you’re excited by what we’re building, we’d love to hear from you- even if you don’t tick every box.

📈 Meaningful equity, at Nory everyone is an owner!

🌴 35 days of paid leave per year (including bank holidays)

🏥 Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK)

🍼 Enhanced parental leave and baby loss support

📚 Learning & development culture – €1000 personal annual budget + quarterly book budget

🖥️ €250 home office workspace budget

🥳 Regular team offsites & socials

📍Offices in either London 🇬🇧 (LABS House, 15-19 Bloomsbury Way) or Dublin 🇮🇪 (Dogpatch Labs, The Chq Building, Custom House Quay, North Wall)

👏 And much more

Our vision is to build a better future for the restaurant industry.

One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win – together.

These are the values we live by:

• We serve up impact with a side of profit

  We prioritise work that delivers real financial results for our restaurant partners.

• We prioritise speed of service

  We move fast, unblock quickly, and deliver with urgency.

• We act like owners

  We own problems, raise the bar, and build better every day.

• We win as a crew

  We grow stronger through feedback, collaboration, and shared wins.

• 40-minute Hiring Manager Interview

• Take-home task

• 2-hour review session with two members from our Engineering team

• 40-minute Culture Interview with a senior member from the team

• 30-minute Final Stage with our CEO

At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.