Senior Product Designer

Brightflag is growing. As a market leader, with a product that customers truly love, we’re scaling quickly. To continue to build and evolve our AI-first product we’re growing our Product & Engineering team across multiple disciplines. We have an exceptional team and a high bar. We challenge ourselves with ambitious goals, best practice standards and a drive for continuous improvement. If you want to grow, get better, and accelerate your career within a driven product team, Brightflag is the place for you.

As a Senior Product Designer, you will own meaningful product domains end-to-end, from early discovery through to delivery and iteration. You will work closely with Product and Engineering in a true product trio, helping to shape the problem space, explore solutions, and bring clarity through strong design thinking and craft. You will be working on complex, enterprise-grade workflows in a B2B SaaS environment, where thoughtful discovery, pragmatic research, and a strong human-centred approach to solving real customer problems really matter. This is a senior individual contributor role where you will sharpen problem definition, elevate the quality of our craft, strengthen collaboration across teams, and play a key part in how our design practice grows as Brightflag scales.

• Communicate design vision and decisions clearly to cross-functional partners and leadership.
• Contribute to product strategy by identifying new problem spaces and opportunities, and influencing long-term direction through strong design thinking. 
• Lead and contribute to human-centred discovery and research: define problems clearly, validate opportunities, and ensure the team is solving the right customer needs.
• Use product analytics data alongside customer insight to inform design decisions, identify friction or opportunity, and turn signals into clear, actionable design direction.
• Work closely with your product trio (Product & Engineering) to shape solutions collaboratively and continuously.
• Hold a strong point of view on the long-term user experience, but make pragmatic calls that help us ship and learn in the short term.
• Bring structure to messy, ambiguous problem spaces. Use sketches, flows, prototypes, and system thinking to help the team see the problem clearly and align on a way forward.
• Be clear about why we’re making certain design decisions. Talk through trade-offs openly and build trust with Product, Engineering, and leadership.
• Stay close to real customer workflows. Work with Customer Success and Support to understand what’s actually happening on the ground and feed that back into the product.
• Help raise the bar for how we design at Brightflag, from critique and craft to research, design systems, and how we work across squads.

To be successful in the role, you need:

• 7+ years of experience in Product Design within a product-led SaaS environment.
• Proven product design craft expertise. Experience owning meaningful product areas end-to-end, not just delivering screens, but shaping the problem space and seeing it through to impact.
• Strong in human-centred design and discovery. Comfortable framing problems properly, exploring options, speaking with customers, and validating direction before we commit to build.
• Used to working closely with Product and Engineering as part of a tight product trio — collaborating early and often, not working in handoffs.
• Experience designing complex, workflow-heavy B2B products. 
• Clear communicator who can explain their thinking, talk through trade-offs, and influence decisions.
• Comfortable operating in ambiguity, making principled trade-offs that balance user value, technical constraints, and business priorities.
• Experienced working in iterative, Agile product environments, designing in small increments and learning continuously.
• Able to use both qualitative research and quantitative product data to shape decisions, prioritise effectively, and evaluate the impact of shipped work.
• Expert-level use of Figma.
• Comfortable working with product analytics tools (e.g. Amplitude, Mixpanel, GA or similar).

The following are a bonus:

• Experience working on AI-driven or data-rich products
• Experience using AI tools to enhance your own design and research workflows. If you can bring new ways of working and help the team learn and evolve in this space, that would be a strong addition.
• Enterprise experience is a big plus.

We’re growing fast and so is the experience we can offer you:

• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a high growth environment.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A sound, helpful team, in a friendly, values-driven and inclusive environment.
• Competitive salary. 
• 25 days of holidays.
• Employer pension scheme.
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion. 
• The Tax-Saver or Cycle-to-Work Scheme.  

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

This role offers a flexible work location across Ireland. Whether that be in the office, remote from anywhere in Ireland, or a mix of office/remote work from our Dublin office, you choose what works best for your lifestyle. 

If you choose to work remotely we would expect you to come to our Dublin office once a month and  also attend quarterly team meet ups - a great opportunity to catch up and spend some time working together in person.

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

Hi, we’re Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.

Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.

Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.