About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
Our Senior Product Designers are self-starters, able to work autonomously, and with purpose. They’re output-focused and able to use, adjust or invent processes and tools when needed and you know when ‘perfect’ is and isn’t the appropriate solution.
We’re looking for someone who is a remarkable communicator, and can hold a room with their articulate thinking and ideas. Finally, they are design practitioners, constantly striving to improve their approach to work and will share this across disciplines with your peers.
You will share the responsibility for helping to deploy the design vision for highly successful Airalo products in the User Experience Division - purely focusing on our consumer products. You will also become a close-knit member of the Airalo Product Design Guild.
You will work in lockstep with peers from Design, Product Management, Research, Engineering, and Growth to ensure that our strategy is executed and delivered to our business customers within the design standards set together with the utmost attention to detail. You have a mentor mindset, and take pride in seeing others succeed as a result of your support and mentorship.
Responsibilities:
- Designing high-fidelity user interfaces for consumer native mobile (Android & iOS) and web applications.
- Creating and delivering process flows, wireframes, interactive prototypes, user journeys, screen flows, high-fidelity mockups, and design system for the development and other disciplines to follow.
- Collaborating and working closely with Senior Stakeholders, Product Managers, Engineers, Designers, Content Designers, and Researchers.
- Creating animated motion graphics for the product(s), across platforms.
- Contributing to the creation of clear, compelling, and persuasive customer-facing copy.
- Continuously improving the overarching user experience.
- Articulating challenges faced clearly along the design pathway, sharing those with your peers, and working collectively to resolve them.
- Working with members from the Research and Data team to test and refine the product, and various pre and post-service journeys.
- Take an insight-led, research-based position and ‘sell’ that to peers and stakeholders across the business.
- Supporting and mentoring more junior members of the team.
- Keeping up with the latest design trends and becoming a trusted source of knowledge in the business.
- Ensure that Airalo has advanced understanding of the competitive landscape for consumer products in the mobile technology space.
Must-haves:
- 4+ years or similar of dedicated experience in product design at a tech startup or product-focused agency.
- You are a designer at heart with evidence of the product design craft, sweating on the UI details and striving to make the best experience possible.
- Ability to clearly communicate ideas and explain the rationale behind them.
- Experience designing and testing native mobile and web applications for B2C.
- Excellent written and verbal communication in English - ideally with experience crafting UX copy and microcopy.
- A strong portfolio demonstrating your product design skill set - online or downloadable PDF.
- Advanced knowledge of Figma, Figjam, and Adobe Suite design tools.
- Previous experience leading a design system initiative in-house.
- Ability to lead the current Design System to achieve consistency for end-product(s) and together with your deep understanding of Pattern Libraries in Design Systems and the efficiencies to be gained by using them effectively.
- Advanced knowledge of web desktop and mobile web trends & technologies.
- In-depth understanding of responsive design for mobile and desktop web applications across the spectrum of various screen sizes.
- Experience in creating material to support new features such as process flows, wireframes, interactive prototypes, product specification documentation.
- Ability to keep a balance between user feedback, development and product goals during the product design process in order to deliver the best end product.
- Experience working within Lean and / or Agile processes, knowledge of relevant practices and tools e.g. JIRA etc.
- Be able to create and facilitate design workshops and ideation sessions.
Good-to-have:
- Worked from inception to delivery on at least two shipped and launched native mobile or web applications.
- Prior work experience in telecommunications.
- Knowledge of eSIMs and GSMA related technologies and services.
If you are interested in this position, please apply via the link.
Please note that our Engineering & Product team works in the CET timezone, so candidates will need to reside in countries with the same time zone or similar to it and will need to already have permit to work in the country where they are based.
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
