At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped nearly 80 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About you- You’re highly-collaborative and have a humble (low-ego) approach to creating and sharing design ideas.
- You’re open minded about everything and always looking to learn more about design, the ed tech industry and eager to try out new methods in your work.
- You’re capable of actively managing your time and collaborating across multiple time zones
- You facilitate ideation within your product area and champion the users while managing stakeholder input.
- You regularly and clearly articulate your design process, key decisions, and the information and insights that informed your decisions.
- You have experience in leveraging design systems in your work to reduce the cost of shipping products across platforms while maintaining a cohesive user and brand experience.
- You can move high-priority projects toward delivery in a fast-paced agile environment.
As our Senior Growth Designer, you will contribute to our UX strategy and execution for Udemy's global consumer and B2B learning products. You will help communicate the value of Udemy’s learning platform to new customers, make it easy for a wide range of users to dive right into learning, as well as help Learning & Development professionals find the right learning products for their teams. As a Product Designer, you also help drive ideas that envision the future of learning and have a passionate approach to design innovation and contributing to new, innovative ideas.
Udemy’s unique blended model is powered by the synergy between our global D2C marketplace and our B2B business, and substantial design experience in (one or more of) the Ecommerce, B2B and Subscriptions spaces is essential.
Udemy was a first mover in the creator economy, and our success is rooted in our ability to transfer knowledge effectively and authentically between our expert practitioner instructors and our learners. Leveraging the latest advances in machine-learning and learning science, we are constantly developing new ways to deliver learning outcomes and helping learners reach their career goals. You will help frame and present these offerings to our learners, business partners, and instructors around the world.
What you'll be doing- Leverage expertise and collaborate with a cross-functional team spanning consumer research, data science, product management, and engineering to test, iterate and launch features that advance our mission
- Drive the design process and quality by creating multiple (different) concepts for consideration and ultimately taking solutions through multiple iterations and feedback rounds to ensure the best user experience.
- Collaborate with team members on qualitative and quantitative insights into opportunities, consider cross-functional dependencies and make informed recommendations when solving problems
- Validate solutions through research and user feedback, evaluating and understanding the impact, gaps, and opportunities for improvement
- Drive the team’s efforts to solve priority problems and opportunities through workshops and other ideation methods
- Balance business needs and user needs, while drawing on the product design expertise, evaluating new risks and opportunities as they arise
- Prioritize and complete work with some autonomy, seeking occasional input from leads and stakeholders
- Give and solicit feedback in order to continually raise the bar for quality and craft
- Embrace our culture of experimentation and A/B testing
- Strong Communication Skills: You excel in articulating complex technical concepts clearly and concisely to both technical and non-technical stakeholders, fostering a collaborative and transparent work environment.
- Adaptability and Learning Agility: You thrive in dynamic environments, quickly adapting to new technologies, methodologies, and challenges. Your eagerness to learn and ability to pivot effectively contribute to the team's success in a rapidly evolving industry.
- Problem-Solving and Critical Thinking: You approach challenges with a logical and analytical mindset, systematically analyzing problems, identifying root causes, and devising innovative solutions that address both short-term needs and long-term objectives.
- Team Collaboration: You excel in fostering collaboration within cross-functional teams, leveraging diverse perspectives and expertise to achieve common goals and deliver successful outcomes.
- Empathy and User-Centric Mindset: You prioritize understanding the needs and experiences of users, empathizing with their challenges, and leveraging insights to design intuitive and impactful solutions that enhance the user experience.
- Project Management Skills: You possess project management skills, effectively planning and organizing project tasks, setting timelines, and managing resources to deliver projects on time and within budget.
- 7+ Years of Product design / UX design experience
- A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to strong visual design and engineering implementation support, and demonstrates your ability to lead and ship products that users love.
- Experience working with Product Managers, Researchers and Engineers in previous roles
- Excellent interaction design, visual design, and prototyping skills
- A track record of designing and shipping products and leading projects to successful outcomes for global users while being aware and informed by the business priorities.
- Excellent English oral and written communication skills, including the ability to articulate and present rationale behind your design decisions - especially documentation, diagrams, and slide presentations that quickly show relevant parts of your design process to create compelling rationale.
- An ambassador for design who brings diverse stakeholders together to align and work together to solve problems.
#LI-ST5
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at UdemyWe aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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