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WISE

Senior Product Analytics Manager - Onboarding and Account Access

Posted 18 Days Ago
Be an Early Applicant
Hybrid
London, England
Mid level
Hybrid
London, England
Mid level
Lead a team of analysts to improve onboarding and account recovery products through analytics, strategy, and stakeholder collaboration.
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Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

THE ROLE

We’re looking for a Senior Analytics Manager to lead product analytics for the Onboarding Pod at Wise. You’ll lead a team of 3 analysts in the teams building Wise’s Onboarding and Account Access & Recovery products, reporting into the Onboarding and Scalable Growth Squad Analytics Lead. 

Onboarding and Account Access & Recovery products are used by all new and returning customers, making this one of the most impactful product areas you could work on at Wise. 

This is an AL2 role. For more information on our Analytics Career Map and levelling structure, click here.

 

WHAT YOU’LL DO

  • Partner with Product/Engineering/Design leads to identify opportunities to improve our product and bring them to life; review team plans and progress, giving them effective feedback.
  • Create and communicate a clear picture of progress against product goals. Ensure that we have clear goals, measurable KPIs,narrate our progress and drive action to accelerate progress.
  • Own data strategy for Onboarding Analytics: define the roadmap to build the data and tools necessary to scale analytics. Increase the speed and effectiveness of decision making across the squad.
  • Lead, develop and support a team of high performing analysts. Support analyst professional development via performance feedback & coaching; hire and plan capacity and ensure that analyst efforts maximise impact.

Qualifications

WHAT YOU’LL BRING

  • 4+ years experience in analytics with 1+ years leading analysts.
  • You have experience working with product teams: identifying and evaluating opportunities that will maximise impact for customers and KPI progress; evaluating the impact of what you shipped; recommending changes and new initiatives.
  • Analytical thinker with strong analysis skills (SQL, Python), data modelling (e.g. airflow, dbt) and experience using event data (e.g. Mixpanel).
  • Hands-on experience designing and running experiments. You know how to design an experiment and analyse the data to get reliable insights, and you know your options when faced with limitations like small sample sizes or short test duration.
  • Bias to action: you identify what needs to be done and make it happen.
  • You can work independently in a fast-paced environment (able to identify impactful projects and evaluate & triage inbound requests).
  • Strong stakeholder management skills - you are collaborative, you know how to influence and when to say yes or no to maximise impact.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Airflow
Dbt
Mixpanel
Python
SQL

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