Senior Operations Analyst, Investor Services

SEI Investments is a leading global provider of asset management and investment technology solutions.  The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Ireland are carried out through three entities based in Dublin that conduct the Group’s business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third party investment managers. 

Position Description:

This Senior Operations Analyst, Investor Services position is within the Alternative Fund unit of SEI. The role offers an excellent opportunity for individuals to familiarise themselves with the full Investor Services process. This individual will be required to work closely with other members of the Alternative Fund Team to ensure that client deliverables are met on a timely basis.  This individual will be responsible for interacting with all levels of professionals both internally and externally.

What you’ll do:

• Serve as an operational contact for a number of PE clients. 

• Serve as a contact for Fund and Investor queries.

• Create new investors and maintain the investor register.

• Prepare and review of capital call and distribution notices.

• Prepare capital account statements and analyse the figures for accuracy.

• Meet client and investor reporting deliverables and deadlines.

• Assist in audit preparation when requested.

• Following procedures to ensure funds are in compliance with legal and regulatory requirements.

• Work closely with the accounting team in the general day to day environment.

• Adhere to department procedures, service standards and specified deadlines.

• Meet all reporting deliverables.

• Process distribution payments to investors as well as verifying the source of incoming funds.

• Idea generation and providing input to possible improvements to processes.

• Train, coach and mentor employees on the team where appropriate.

• Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within SEI.

• Carry out all duties assigned to your role under the Company’s Safety Statement, to ensure Health, Safety and Well Being for all employees for whom you have responsibility.

• Work on Projects / Adhoc tasks as required.

What you bring to the table:

• Third level qualification in Finance or Business (Desirable)

• 2 years’ experience in Transfer Agency

• Genuine interest in working within fund operations or fund administration industry

• Knowledge of the fund accounting/transfer agency systems advantageous but not essential

Attributes we value:

• Excellent interpersonal, customer service skills and attention to detail;

• Strong organizational and administrative skills;

• Ability to multi-task, prioritise work and manage time to maximize efficiency and to meet strict deadlines;

• Strong oral and written communication skills;

• Fluency in English Language (both verbal and written) essential;

• Individual who takes initiative, ownership and accountability of assigned responsibilities;

• Team player with positive ‘can do’ attitude with excellent problem solving skills;

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. Tax Saver Travel Benefits. Bike to Work Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions. Club Supplement. Education Assistance. Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year. Life Assurance & Group Income Protection. Employee Share Participation Scheme.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.

SEI is an Equal Opportunity Employer and so much more…

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.