Company Description
Expeditors International of Washington, Inc. is one of the world’s foremost supply chain and logistics firms. A Fortune 300 company with over $15 billion in revenue and 18,000 trained professionals, Expeditors operates in over 350 locations across six continents. Onyx is a division of Expeditors. As a team of creative and collaborative experts, we help global, blue-chip companies and their executive leadership manage strategic-level risks and opportunities stemming from their global footprint and associated supply chain strategy. Our support is unique in its blend of deep expertise in industry, economics, politics, and logistics, supported by Expeditors' global footprint and granular market knowledge. Our services include consulting projects, retained client support, and publications.
Job Description
Onyx is seeking a highly motivated and experienced Senior Manager to join our growing Trade Regulatory Monitoring (TRM) service line. This is an exciting opportunity to play a key role in the development and delivery of a cutting-edge solution that helps businesses navigate the complex world of international trade regulations.
About the TRM:
Our TRM service line monitors daily changes in trade regulations, including tariffs, export/import restrictions, and other relevant measures. By leveraging technology and our team's expertise, we ensure clients stay ahead of the curve and support their global operations.
Responsibilities:
- TRM Client Management:
- Ensure the quality, cadence and reliability of client TRM deliverables.
- Serve as a primary point of contact for clients, addressing inquiries and resolving issues promptly and effectively.
- Manage daily client communications and maintain reliable service delivery.
- Onboard new clients, ensuring a smooth transition and understanding of the offering.
- Monitor client feedback and identify opportunities to enhance client work.
- Business Development:
- Participate in client meetings and presentations to showcase the value proposition of TRM.
- Support the development of proposals and responses to client inquiries, keeping a firm grasp of the client’s perspective and needs.
- Assist in the creation of TRM marketing materials and presentations.
- Research and Analysis:
- Stay abreast of key developments in global trade policy and regulations, with a particular focus on the US.
- Support the development of Onyx views on the future direction of trade policy and regulations.
- Collaborate closely with the Onyx team and other Expeditors colleagues to develop key calls on the future of trade policy and regulations.
- Support client work including presentations to clients and the public.
- Service Line Development:
- Contribute to TRM development and growth, including processes, sources, and reporting.
- Collaborate with technology teams to ensure accuracy and timeliness.
- Develop and maintain comprehensive TRM documentation.
Qualifications
- Expertise: Demonstrated experience and deep understanding of international trade regulations including, but not limited to, export taxes and incentives, import tariffs and non-tariff barriers, trade finance, and AD/CVD.
- Client Focus: Demonstrated experience in a client-facing (internal or external clients) role with a proven ability to build and maintain strong client relationships.
- Experience: Proven relevant experience within a consulting, industry, or government agency setting.
- Communication: Excellent English speaking and writing skills with the ability to communicate complex information clearly and concisely.
- Project Management: Strong project management skills with the ability to set milestones, set and manage work plans, manage multiple tasks and prioritize effectively.
- Attention to Detail: Meticulous attention to detail and a commitment to accuracy in all aspects of work.
Additional Information
Job Type: Full-time. Expeditors has an in-office work policy and offers 26 work-from-home days per year. Depending on location, employees may be required to travel for client and team meetings.
Education: Bachelor's Degree (Required), Master’s Degree (Preferred).
Experience: 5+ years relevant professional experience in trade regulations and policy.
Work Location: Global, ideally Mexico City, Mexico; Austin, TX; Seattle, WA; or Vancouver, BC
All your information will be kept confidential according to EEO guidelines.
