Job Description:
The Opportunity
Workhuman iQ is our AI-powered people analytics and cultural intelligence platform. It transforms millions of real recognition moments into actionable insights that help us understand skills, retention, engagement, and inclusivity across the business. With real-time dashboards and an embedded AI Assistant, iQ gives leaders and teams instant visibility into cultural health, performance trends, and talent strengths without needing analysts or complex tools.
You’ll be joining the WHiQ team, a cross-functional squad of engineers bringing together expertise across Machine Learning, Backend, Frontend, and QA. The team owns and develops the user experience for the Workhuman iQ application as well as the people leader focused team analytics with customer-facing experiences. They are responsible for designing, building, deploying, and maintaining high-quality features that bring Workhuman's vision to life for our customers. This includes close collaboration across engineering, product, and design to deliver intuitive, performant, and scalable solutions. As a Senior ML Engineer, you’ll help shape technical direction, build scalable solutions, and mentor other engineers.
Tech stack:
Machine Learning (Python libraries, SageMaker AI, Bedrock), Data Analytics, Real-Time Processing
Python, RESTful APIs, AWS (ECS Fargate, Lambda, S3, RDS, Neptune, CloudFront, ALB), PostgreSQL, Amazon Redshift, Amazon Neptune, SQL, Kafka, Redis, Jenkins, Docker, Terraform, CodeBuild, CodeDeploy, CodePipeline, CodeArtifact, Git, Splunk, AWS IAM, Secrets Manager, WAF
What we can offer you:
The Senior ML Engineer is a proven strong IC with your impact being felt across the squad and team, and you also contribute to cross-department initiatives.
You are viewed as a role model to other engineers and actively mentor less experienced engineers on the team by providing guidance and support when needed.
You’ll engage with stakeholders and collaborate with key experts to shape the right technical solutions that deliver real customer value.
You’ll get to lead technically while working alongside design and product to shape impactful solutions.
The skills you bring:
Strong experience in production-grade Machine Learning models, Agentic AI and their deployments on the cloud (at least 2+ years).
Senior-level understanding and proficiency in software engineering concepts (SDLC), from translating requirements to technical assignments, to basic foundations like DNS, Databases (SQL & NoSQL), cloud computing (AWS or others), Linux, Git, etc.
Expertise in designing and implementing scalable ML/Development leveraging 5-7+ years of experience.
Proficiency in developing and optimising data pipelines for large-scale ingestion, transformation, analytics, and real-time querying.
Experience building backend integrations with AWS services (ECS, Fargate, Lambda, S3, RDS, Neptune, CloudFront, ALBs, Amazon Redshift).
Experience in building secure, reliable, and performant services, leveraging AWS, and observability tooling (Splunk).
Knowledge of Git and collaborative engineering practices to drive quality and consistency.
Achievements:
Implemented best practices in security, authentication, and performance optimisation in backend systems, resulting in more robust, secure, and efficient applications.
Mentored and guided junior engineers, promoting coding, architecture, MLOps and DevOps best practices, enhancing team capabilities and overall delivery quality.
Designed and delivered analytics features enabling real-time insights and interactive data visualisations, empowering customers to track and understand culture, performance, and engagement trends. (Nice to have)
Enhanced CI/CD pipelines and automated infrastructure using Jenkins, CodeBuild, CodeDeploy, CodePipeline, CodeArtifact, Docker, and Terraform, improving deployment speed and reliability. (Nice to have)
Partnered with frontend engineers (React, TypeScript, JavaScript) to deliver seamless, API-driven experiences, ensuring high performance and usability across platforms. (Nice to have)
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Top Skills
Workhuman Dublin, Dublin, IRL Office
19 Beckett Way, Dublin, Dublin 12, Ireland
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