The Senior Implementation Consultant leads software projects for life sciences clients, manages configuration workshops, and mentors teams while ensuring high customer satisfaction in regulatory information management solutions.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
We are looking for an experienced Senior Consultant with deep expertise in navigating customers through complex software implementation. Veeva’s Vault RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform.
As a key member of our Professional Services team, the Senior Consultant will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing regulatory information across the enterprise.
There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK based candidates are encouraged to apply.
What You'll Do
- Lead software implementation projects at life sciences companies ranging from the world's largest pharmaceutical companies to emerging biotechs
- Lead the solution design for implementation and use of the Vault Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing)
- Lead configuration requirements workshops, design, prototype, configure, and document content solutions
- Program and project management, including resource planning, leading and motivating a cross-functional team
- Primary customer liaison managing communication between the project team, customer, and internal stakeholders
- Mentor project team and consultants, helping others improve their consulting skills
Requirements
- 8+ years experience performing system implementations for life sciences or healthcare companies, either as a consultant, business or IT representative
- In-depth knowledge of drug development processes and regulatory submissions; including, Labeling, Submission Publishing and/or Viewing systems
- Proven ability to collaborate and communicate excellently with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Influential; experience leading teams through hard decisions and negotiating compromises
- Technical abilities and willingness to “roll up your sleeves” to design, configure and implement a RIM solution
- Expert on life sciences compliance and computer systems validation requirements
- Ability to work independently in a fast-paced environment
- Ability to travel as required by the business
Nice to Have
- Direct experience with systems such as Veeva Vault, PAREXEL/ LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems, etc.
- Consulting experience, working with a major system integrator or software vendor
- PMP certification
- Execution experience with Agile methodology and/or ACP Certification
- SaaS/Cloud experience
- Fluency in one or more of the following languages: German, French, Spanish, Italian
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Compensation
- Total compensation: 90,000 - 150,000 EUR
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
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