The Senior Enterprise Account Executive will develop sales strategies, nurture relationships with clients, and close high-value deals in a B2B SaaS environment.
Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
Cyara’s Diversity, Equity, Inclusive and Belonging Statement:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
To support our growth strategy, we are looking for a Senior Enterprise Account Executive, mainly focused on opening and growing new strategic enterprise logos in UK / EMEA, reporting directly to our SVP Sales International (https://www.linkedin.com/in/guillaumemachefaux/)
Let's talk about the role and responsibilities:
- Develop a robust prospection and expansion strategy, focusing on the right industries, companies and personas, in collaboration with marketing andbusiness development teams, leveraging social media, events, cold calling, emails...
- Qualify opportunities to check the business fit, utilizing proven sales methodologies to do so (i.e MEDDPICC), articulating Cyara’s value proposition.
- Deliver compellingtailor-madesales and product presentations to the specific customers’ needs, with the support of the Solution Sales team
- Establish and nurture relationships with key stakeholders and decision makers, acting as a trusted advisor and leveraging executive sponsorship.
- Negotiate the agreement, being at ease in handling customer objections and in using trading techniques to achieve mutually beneficial outcomes.
- Bring the deal to closure, overcoming obstacles and securing contract agreements and purchase orders, with the support of legal and finance teams.
- Build a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning.
- Update and assess opportunities on a weekly basis to derive accurate forecasts for a given time period and proactively address any obstacles that may hinder meeting those expectations.
- Update and maintain planning tools on a weekly basis tofacilitate cross-functional discussions, deal reviews, and engagement with Executives.
Let’s talk about your skills/expertise:
- Proven and stable B2B SaaS sales experience, opened to more junior (5 years +) or more senior (10 years +) profiles as salary package will vary based on experience.
- Demonstratedtrack record ofreaching 1 M$ + annual quota,closing high-value deals (average deal size ranging from 6 to 7 figures)into multinational enterprise level clients, involvingcomplex purchasing process and multiple decision makers.
- Industry knowledge around CX / Customer experience, contact centers, chatbots or quality assurance strongly wished, or ability to sell complex technical solutions at least required, in order to translate customer pains into business benefits
- Experience sellingin UK / EMEA ,with a network of customers in sectors such as Banking/ Insurance, Tech / B2B Software, Telco/Media, Retail / ecommerce, Hospitability / Travel…
- Expertise in both net new logo acquisition and farming from existing accounts with an emphasis on net new (at least 75% of the focus to start with)
- Familiar or at ease with US / Private equity owned B2B SaaS scale ups when it comes to fast paced environments, sales methodologies, forecast accuracy...
- Professional demeanour with a positive winning / resilient attitude, focused on problem-solving / pro active, always on learning attitude, strong cross department collaboration andteam spirit.
- Familiar or at ease with remote work, with strong work ethic, good time management skills and high degree of self-motivation.
- Ideally locatedin Ireland (ideally close to our main EMEA office in Skibbereen / Cork) or in UK
- Native or fluent in English. Any other European language (French in particular) will be considered as a plus.
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.
Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested? Know someone who might be? Apply online now.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
Top Skills
B2B Saas
Crm Tools
Sales Methodologies
Social Media
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