Senior Manager, Cloud Engineering

Who We Are
EZ Texting is a recognized leader in text message marketing for small and medium-sized businesses and organizations, setting the standard for professional texting. Our messaging solutions allow everyone to easily and effectively reach their mobile audiences.
We believe in empowering our customers, from nonprofits to retailers, to activate their audience engagement superpowers, one text at a time - and we're looking for people like you to join our team!
Our employees are our greatest strength and we are committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class remote work employer - with benefits to match!
We are currently only hiring in CA, NY, TX, MA, WA, GA, PA, FL, TN, and DC . At this time, we are not able to consider candidates outside of these states.
Role Overview:
EZ Texting is looking for a passionate and experienced engineering leader to build and lead a high-performing, cross-functional team. In this role, you will define and execute our architectural vision, ensuring scalability, security, and operational excellence. This is a technical leadership role for someone who thrives at the intersection of scalability, automation, and engineering excellence-with the ability to build high-performing teams and drive a culture of continuous improvement.
You'll be responsible for scaling and securing our cloud infrastructure, refining CI/CD processes, and embedding best practices across our engineering teams. This is an unique opportunity to lead and shape the future of infrastructure and reliability at EZ Texting - if this sounds exciting to you, let's talk!
Primary Responsibilities:

• Lead, mentor, and scale a high-impact Cloud Engineering and Infrastructure team operating in a follow-the-sun model, fostering a culture of innovation and collaboration
• Define and execute the strategic roadmap for site reliability, observability, cloud finops, and cloud infrastructure.
• Own and evolve the reliability, performance, and scalability of EZ Texting's cloud infrastructure on Google Cloud.
• Drive adoption of cloud-native technologies, Kubernetes (GKE), Terraform, Ansible, and automation-first approaches.
• Architect and automate infrastructure provisioning, CI/CD pipelines, and deployment processes
• Define and drive SLOs/SLIs that align system reliability with business objectives
• Champion security best practices to drive compliance with SOC 2 Type 2, CCPA, and other frameworks
• Improve monitoring, observability, and alerting to detect and prevent incidents proactively
• Participate in incident response, postmortems, and system hardening initiatives
• Foster a culture of collaboration, transparency, and knowledge sharing across the organization.
• Provide input into long-term infrastructure and platform requirements to support business growth and scalability.

Requirements

• 8+ years of experience in Cloud Engineering, Cloud Infrastructure, Site Reliability Engineering (SRE), DevOps, or related fields, with a strong technical background in cloud infrastructure, automation, and system reliability.
• 5+ years of leadership experience, including managing and mentoring engineers, driving strategy, and leading initiatives.
• Deep expertise in cloud platforms (GCP, AWS), including networking, security, and best practices.
• Strong proficiency in Terraform, Kubernetes, Helm, and container orchestration.
• Hands-on experience with CI/CD pipelines, deployment automation, and configuration management (Ansible, etc.).
• Fluency in scripting (Python, Bash) for automation and operational tasks.
• Proven track record of defining and executing an architectural vision to drive reliability, scalability, and efficiency.
• Experience defining and implementing SLIs, SLOs, and SLAs to drive reliability improvements.
• Proficient in agile team software development and strong project management, delivering complex projects within defined timelines and resource constraints.
• Ability to lead cross-functional collaboration, working with engineering and product teams to align goals.
• Strong communication skills, with a focus on clear documentation, knowledge sharing, and decision-making transparency.
• Passion for driving a high-performing engineering culture and mentoring engineers to develop technical and leadership skills.
• A proactive, hands-on approach with a bias for action and problem-solving.
• Degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

What We Offer
Compensation: This role is eligible for equity and the benefits & perks listed below. Depending on your location, the starting cash compensation range, inclusive of Base Salary + Variable Target, vs base salary only is:
Tier 1 (Bay Area, NYC, SEA) : $170,000 - $225,000
Tier 2 (LA, SD, BOS, ATX, DC, PHI): $164,000 - $217,000
Tier 3 (DAL, ATL, HOU, NSH, MIA, ALB): $153,000 - $208,000
Tier 4 (Other): $133,000 - $189,000
Our compensation market ranges are determined by role, level, and location. The range provided reflects the target cash compensation for new hires in major metropolitan areas. Actual compensation will vary based on the candidate's specific location, skills, experience, and capabilities, as well as internal benchmarking.
Benefits & Perks:
Benefits & Perks: EZ Texting offers Best-in-Class healthcare cost sharing for Medical, Dental & Vision! Learn more about our robust benefit inclusions below:

• 100% Employee Sponsored Medical, Dental, Vision Coverage
• Stock Options
• Pre-Tax Benefits, Fertility Benefits, and more
• 401k Plan Options
• Unlimited PTO, Disconnect Days, Paid Holidays, and more

Remote-Work Optimization Benefits Including

• Home Office Stipend
• Remote Flex Stipend
• Cell-Phone/Internet Stipend
• DoorDash Subscription

And More!!!
Equal Opportunity Employer
EZ Texting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, race, color, national origin, citizenship, marital status, sex, gender, gender identity, gender expression, sexual orientation, medical condition, disability, veteran or military status, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.