Senior DevOps Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a Senior Member of Technical Staff - DevOps Engineer to lead technical initiatives within our DevSecOps organization. As a senior technical leader, you'll architect and drive implementation of complex, enterprise-scale platform solutions while mentoring teams and influencing technical strategy. You'll be responsible for defining the technical vision for critical infrastructure components and leading cross-functional initiatives that directly impact our ability to deliver secure, reliable software at global scale.

You'll operate as both a hands-on technical expert and strategic leader, driving innovation in cloud-native technologies, automation platforms, and developer experience. This role offers the opportunity to shape the future of DevOps at one of the world's leading technology companies while building and leading high-performing engineering teams.

Responsibilities:

• Architect and lead the design of large-scale, multi-region infrastructure platforms and automation systems

• Define technical strategy and roadmaps for DevOps platform evolution and modernization

• Lead complex migration projects involving thousands of applications and critical business systems

• Drive platform reliability initiatives including SLA definition, disaster recovery, and business continuity planning

• Establish engineering excellence standards, best practices, and governance frameworks across the organization

• Mentor and develop senior and mid-level engineers, providing technical guidance and career development support

• Collaborate with executive leadership on platform strategy, resource planning, and organizational priorities

• Lead incident response for critical platform issues and drive comprehensive post-incident improvement programs

• Represent Salesforce in technical communities, conferences, and industry standards organizations

• Drive innovation initiatives including proof-of-concepts, technology evaluations, and platform research

• Partner with Product and Security teams to integrate advanced capabilities and ensure compliance with enterprise requirements

• Lead vendor relationships and technology partnerships for strategic platform components

Required Skills:

• 5+ years of senior-level experience in DevOps, Platform Engineering, or Site Reliability Engineering at enterprise scale

• Proven track record of architecting and implementing large-scale, distributed systems serving thousands of users

• Expert-level programming skills in at least one language such as Python, NodeJS, or Java

• Expert-level mastery of cloud platforms (AWS) including advanced services and enterprise features

• Deep expertise in containerization platforms (Kubernetes, service mesh, advanced orchestration patterns)

• Comprehensive experience with Infrastructure as Code at scale (Terraform Enterprise, custom tooling)

• Expert knowledge of CI/CD platform architecture (Jenkins Enterprise, Github Action, custom pipeline orchestration)

• Deep understanding of distributed systems, microservices architecture, and platform scalability patterns

• Advanced networking and security expertise including zero-trust architectures and compliance frameworks

• Proven leadership experience including technical mentoring, project leadership, and cross-functional collaboration

• Strong business acumen with ability to translate technical capabilities into business value

• Excellent communication skills for executive-level presentations and technical documentation

Desired Skills:

• Advanced security automation threat modeling, and compliance automation

• Advanced database and data platform expertise (data lakes, streaming platforms, analytics)

• Cost optimization leadership at enterprise scale

• Regulatory compliance expertise (SOX, FedRAMP, GDPR, industry-specific requirements)

• Scale-up experience with rapid growth platform challenges

Technical Leadership & Impact:

• Drive architectural decisions for enterprise-wide platform initiatives with multi-million dollar impact

• Lead technical due diligence for acquisitions, partnerships, and major technology investments

• Establish center of excellence practices and cultivate technical communities within the organization

• Influence industry standards and best practices through external thought leadership and collaboration

• Drive organizational transformation initiatives including DevOps maturity advancement and cultural change

• Own platform P&L responsibility including resource optimization and strategic investment planning

• Own the on-call rotation and incident response strategies

Strategic Responsibilities:

• Define long-term technical vision (1-3 year roadmap) for DevOps platform evolution

• Lead organizational scaling initiatives to support continued business growth

Drive innovation investment decisions and emerging technology adoption strategies

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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