Senior DevOps Engineer - Commerce Hub

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior DevOps Engineer

At Fiserv, we are modernising our global payment processing platform to enable scalability, resilience, and rapid delivery across regions. As a Senior DevOps Engineer, you will play a critical role in transforming how we build, deploy, and operate software — accelerating our move toward cloud-native, automated, self-service delivery capabilities. 

This role sits at the core of our modernisation program, supporting engineering teams to build, deploy, and scale services across multiple regional environments while helping evolve our future tenant and deployment strategy. You will work at the intersection of platform engineering, cloud infrastructure, CI/CD, and developer experience — building automation and tooling that empowers teams to deliver with speed, quality, and consistency. You will also act as a key advocate for our Development Community and help nurture our DevOps culture as we transform our platform and way of working.

What you will do

• Play a lead role in the design and implementation of a best-in-class software build and release technology solutions.
• Design, build, and enhance CI/CD pipelines that enable fast, reliable deployment of microservices across multiple regions.
• Support and evolve multi-tenant and multi-region deployment models as we transition to a modern environment strategy.
• Build and maintain Kubernetes-based platforms, delivering secure, scalable, and developer-friendly environments.
• Implement Infrastructure-as-Code using Terraform and Helm to standardise and automate infrastructure provisioning.
• Strengthen observability, monitoring, and alerting to proactively identify issues and support high-quality delivery.
• Improve developer experience through automation, self-service tooling, reusable patterns, and scalable pipelines.
• Embed security and compliance into delivery workflows, ensuring strong auditability and policy adherence.
• Collaborate with engineering to troubleshoot and optimise deployment processes and runtime environments.
• Champion modern DevOps and platform engineering practices throughout the engineering organisation.

What you will need to have

• Proven experience in DevOps or platform engineering roles supporting distributed, cloud-based systems.
• Strong hands-on experience with AWS and delivering production grade cloud services, and cloud-native architectures.
• Experience with Kubernetes, container orchestration, and service deployment patterns 
• Experience with GitOps tooling such as Argo CD.
• Expertise in Terraform and Helm, with a strong automation mindset.
• Hands-on experience building and operating CI/CD pipelines — including GitLab CI and Jenkins.
• Strong Docker, containerisation, and automation fundamentals.
• Familiarity with modern observability tooling and best practices.
• A focus on creating scalable, repeatable, and secure delivery workflows.
• Passion for enabling development teams and improving tooling, velocity, and reliability.

Nice to have

• Experience working in financial services or other regulated environments.
• Exposure to multi-region and multi-tenant platform strategies.
• Experience supporting systems in an event-driven environment (Kafka familiarity).
• Background in legacy-to-modern migration initiatives.
• Experience with configuration management tooling such as Ansible, Chef or Puppet
• Knowledge of compliance automation and security policy enforcement in pipelines.

Who you are

• A proactive engineer who loves automation, simplicity, and enabling others. 
• Enjoys working with people and helping coach and encourage individuals and teams along the DevOps journey.
• A systems thinker who considers scalability, maintainability, and developer experience.
• Comfortable navigating change and modernising legacy legacy environments step-by-step.
• Collaborative, curious, and driven by continuous improvement.
• #LI-1IB

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.