Senior Associate, Solution Engineering Patient Support Services Platform (PSSP) Data Engineer

Use Your Power for Purpose
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions-from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. Your contributions will be instrumental in developing and supporting robust software for our business, fostering a culture that promotes innovation, and striving to improve patient care and healthcare outcomes.
As a Solution Engineering Data Engineer Specialist for PSSP, you will play a hands-on role in developing and supporting data integration solutions that enable seamless data flow across multiple platforms. You will work with CRM systems (Salesforce, Polaris), omnichannel tools (AWS Connect, NICE), and third-party data sources to support the ingestion and transformation of data into the PSSP data warehouse. Your work will directly support Pfizer's digital and data-first strategy, driving innovation and operational excellence.
What You Will Achieve
In this role, you will:

• Develop and maintain data enablement processes (ingestion, preprocessing, transformation) for PHI/PII data from platforms such as Polaris CRM, IQVIA, AWS Connect, and Specialty Pharmacy Providers.
• Build and support scalable data pipelines and ETL processes using tools like AWS Glue, Informatica, Snowflake, and Python.
• Support platform operations through hands-on DevOps tasks (CI/CD, monitoring) and vendor coordination.
• Develop and deliver reporting and dashboards for key programs, ensuring timely and accurate insights.
• Collaborate with cross-functional teams to ensure data integrity, quality, and operational efficiency.
• Troubleshoot and resolve data integration issues; conduct root cause analysis and implement corrective actions.
• Create and maintain technical documentation for integrations (DTAs/DIAs), deployment guides, and data flow diagrams.
• Stay current on new features and enhancements in CRM/OCC/third‑party platforms and data tools; recommend improvements.
• This is a hands-on technical role requiring attention to detail and the ability to work across teams to ensure data integrity and operational efficiency.

Here Is What You Need (Minimum Requirements)

• Bachelor's degree in information management, Computer Science, Engineering, or related field.
• 2-4 years of experience in data engineering, data integration, or software development.
• Experience with ETL tooling (e.g., AWS Glue, Informatica) and data warehousing (e.g., Snowflake); proficiency in Python and SQL.
• Familiarity with CRM systems (Salesforce, Polaris) and omnichannel tools (AWS Connect, NICE).
• Strong analytical and problem‑solving skills; ability to communicate technical concepts to non‑technical audiences.
• Proficiency with Microsoft Office tools (Word, PowerPoint, Excel); experience with Jira/Confluence is a plus.

Bonus Points If You Have (Preferred Requirements)

• Experience in pharmaceutical environments and with PHI/PII handling, HIPAA compliance, and secure data transmission.
• Familiarity with Agile methodologies (e.g., Scrum, SAFe) and DevOps practices.
• Experience with AWS services (Glue, S3, Lambda), Snowflake optimization, and dashboarding tools.
• Strong attention to detail and commitment to data quality and documentation standards.

Please apply by sending your CV in English.
Work Location Assignment: Hybrid
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Information & Business Tech