Sales Team Lead

Team Leader Job Purpose:Team Leader Job Duties:

• Supports team manager and performs management duties when manager is absent or out of office
• Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quickly
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
• Assists management with hiring processes and new team member training
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Works on developing, measuring, and documenting improved efficiencies in workflow and system processes
• Conducts team meetings to update members on best practices and continuing expectations
• Delivers 1:1 conversations with Team members to address performance, work on development and any other item
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Interacts with Client answering enquiries and effectively handling Client’s ad-hoc tasks
• Works with flexibility to ensure achievement of SLA and Client’s satisfaction

• Minimum 12 months of leadership experience
• Sales experience
• Strong people management skills
• Leadership, Delivering Feedback and  Coaching Skills
• Strong Oral and Written Communication Skills
• Motivational Skills
• Results-Oriented
• Employee Training Experience
• Interviewing Skills
• Self-Motivation
• Strong Relationship Building

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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