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UL Solutions

Sales Support Specialist

Posted 5 Days Ago
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Hybrid
Madrid, Comunidad de Madrid
Entry level
Hybrid
Madrid, Comunidad de Madrid
Entry level
The Sales Support Specialist engages with customers to address inquiries, coordinates sales activities, and ensures compliance with certification requirements while providing administrative support.
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JOB DESCRIPTION
The Renewable Energy business unit is looking for a Sales Process Specialist for our Office in Madrid. Our team is focused in providing safety Testing, Certification and Compliance attributes for UL's customers in those main areas: Grid Code Compliance on Product and Systems, Renewable Energy Products (E.g.: Solar Inverters, Electrical Vehicle Chargers, Battery Energy Storage Systems, Solar Trackers).
This opportunity may be perfect for someone who wants to join the technical sales world: you will have the possibility to speak with different types of clients, look at products from certification perspective, working with new and various products before they hit the market. You will work in an international environment with strong team spirit.
RESPONSIBILITIES
• Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities• Coordinates pre- and post-sale actions to ensure customers are meeting certification requirements and product or service adoption timelines• Works autonomously within established procedures to develop and share quotes using standardized pricing tools• Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP• Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate• Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities• Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested• Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable• Meet established timelines for pre-and post-sales activities.
QUALIFICATIONS
Technical Educational Background (High School or Bachelor's Degree)
• Fluent in English and Spanish and other language will be considered as a plus
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
• Business acumen and a sufficient understanding of business sales processes
• Sufficient understanding of core UL products / services for aligned industry to effectively generate quotes
• Strong communication and administrative skills
Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply ingrained in everything we do. You will shape the way we approach and deliver our solutions to promote safe living and working environments for people everywhere.
People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people". Work with colleagues, who you can listen and learn from and challenge each other so that you can continually push for excellence and results.
Interesting work: Your work at UL Solutions will challenge you to try fresh approaches, be empowered to drive change and help you gain in-depth experience in your field. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: Growth and development are part of our DNA. Grow & achieve with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages as well as a technical training track for applicable roles.
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit our company page https://www.ul.com/
#LI-IE1 #LI-hybrid
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
The world is increasingly electrified. From electric vehicles to renewable energy, being part of this team means being at the cutting edge of technology. That means our team is growing; we're investing in new opportunities, new training and new people, so we need people like you to help us answer big questions, redefine how we live and occasionally, blow things up in the name of safety science. Join our team, revolutionize the future of energy and shape a more sustainable future.

Top Skills

Crm Software
MS Office

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