Sales Operations and Strategy, Mid-Market

Job Location: Austin, TX About the Department
Cloudflare's sales team is a collaborative force, including Sales Operations, Account Executives, and Solutions Engineers, all working together to help customers solve real, technical problems. Our revenue streams allow Cloudflare to provide free service to millions, and your work will be central to this mission.
What You'll Do
You will join our new Analyst Program, an incubator for top talent within our GTM Strategy & Operations team. As a key member of this program, you will provide world-class analysis and data-driven storytelling to our Business Development, Customer Success, and Sales teams. Your work will directly support crucial GTM functions-from building Salesforce reports and QBR data packs to making recommendations that help drive the entire team forward.
Responsibilities

• Perform detailed analysis using Excel, Salesforce, and Tableau to support our GTM Expansion teams.
• Build data packs and compelling decks for quarterly business reviews and strategic planning.
• Shadow strategic initiatives and document processes to improve GTM efficiency.
• Execute and support DNR Forecast Reviews and quarterly account transitions to maintain equitable account books.
• Enable Global Expansion leadership to make data-driven decisions through reporting on upsells, retention, and expansion metrics.
• Prepare and present key insights to senior leadership, including VP-level stakeholders, to influence strategic direction.

Desirable Skills, Knowledge, and Experience

• Minimum of 5+ years of experience in Sales/Business Operations or Technology Consulting.
• Proven executive presence and the ability to influence stakeholders at all levels of the organization.
• Demonstrable experience preparing and delivering data-driven presentations to senior leadership.
• Strong analytical and problem-solving skills with a curious mindset.
• Excellent verbal and written communication skills.
• A self-starter with the ability to manage your own workload and meet deadlines independently.
• Experience in a SaaS company is a plus.
• Experience supporting reporting and crediting initiatives for a sales department.
• Familiarity with Salesforce, Gainsight, and Boostup is a plus.