Sales Manager, Startup Saas Platform Segment Lead

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

The Startup SaaS Platform team works with European startups in one of Stripe’s must-win segments. At Stripe, SaaS platforms are companies using Stripe to embed payments and make financial services a core part of their own product, meaning their partnership with Stripe is vital to the success of their business, like Shopify, Mindbody and Lightspeed.

Saas platforms are a global priority for Stripe, and our team identifies and develops Stripe’s future strategic accounts in Europe. We identify and partner with high-potential companies, helping them leverage Stripe’s solutions to better support their users, scale globally and create new revenue streams through monetisation of payments and financial services. 

In this role you and your team will create partnerships between Stripe and the most innovative and fast-growing startup Saas platforms in EMEA. As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in this high priority segment through expanding the base and optimising our renewals motion.

You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations. You will also be responsible for driving the segment strategy & execution across Stripe. 

Similar to founders, the segment requires you and your team to be able to pivot tactically while staying focused on the long-term goal, acquiring and activating the next cohort of top users for Stripe.

• Drive sales strategy for the segment & advocate across teams to build a top class journey for SaaS Platforms
• Recruit, develop and lead a team of technically-minded sales professionals
• Help leadership to define and implement the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Support your team to develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention. 
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Solve complex client needs and work across product, sales, risk, and operations together with your team to improve our product
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams such as Solution architects, SDRs, Marketing, Product and many more.
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe

We’re looking for a well-rounded individual who thrives in highly ambiguous environments. Our platform users are some of the most technical, ambitious and demanding customers at Stripe. A successful candidate will match their curiosity, speed and passion to build things by overcoming challenges. 

You are solution-oriented, adaptable, have a keen interest in coaching and developing a team of high-performing sellers. 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• Previous sales management experience with a track record of leading complex cross-functional working groups
• Ability to define and execute on a segment strategy alongside multiple x-functional partners including but not limited to Product, Deployment teams, Marketing 
• Ability to understand and articulate complex technical concepts and ecosystems, and translate them into industry or business relevant terms
• Ability and track record of building and maintaining great relationships with technical customers
• Detail orientated leader with ability to deep dive into technical depth to formulate hypothesis and growth plans
• 8+ years of relevant sales experience
• Track record of overachieving against ambitious sales targets, with ability to effectively manage multiple metrics across a complex portfolio and providing superior customer experience
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills.

• Prior experience in payments
• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Prior experience in working for a saas platform, marketplace or in a fast-scaling company
• Prior experience in second line management
• Interest in business models and monetisation