Risk Manager - MetroWest Boston

 
We’re looking for a Risk Manager who combines deep knowledge of home systems with a strong service mindset. Ideal candidates may come from custom home building, plumbing, electrical, HVAC, or residential/commercial inspections and are ready to apply their expertise in a consultative role with high-net-worth homeowners. 

 
At PURE, Risk Managers build trusted relationships with our members and their brokers, providing actionable guidance to help prevent property losses. Through in-home consultations, education, and smart technology, they deliver meaningful value and bring our service promise to life. 

This role reports to the Regional Team Lead and is based remotely in MetroWest Boston.

What You’ll Do. 

• Conduct a determined number of PURE360 in-home consultations each month and deliver detailed reports. 

• Assess home systems, construction quality, and potential risk exposures, including water damage, fire, electrical safety, and storm vulnerabilities. 

• Recommend practical loss prevention solutions, many of which align with trades knowledge, such as water shut-off valves, sump pumps, roof condition, and electrical panel concerns. 

• Support members in implementing these recommendations through education and contractor coordination. 

• Identify and escalate underwriting concerns when necessary. 

• Use professional judgment and available tools to estimate home replacement cost values. 

• Stay informed on regional construction trends, labor/material costs, and emerging risk issues. 

• Deliver an exceptional member experience based on credibility, empathy, and technical know-how. 

What We’re Looking For. 

• 2+ years of experience in residential construction, skilled trades (e.g., plumbing, electrical, HVAC), home inspection, loss control, appraisal, or a related field. 

• Comfort conducting in-home evaluations and explaining systems or recommendations clearly to homeowners. 

• Ability to work independently and manage a flexible schedule that includes regular regional travel. 

• Occasional overnight travel to other states may be required. 

• Strong interpersonal and communication skills—both written and verbal. 

• Detail-oriented with strong problem-solving and decision-making skills. 

• Professionalism, trustworthiness, and a passion for helping others. 

• Tech-savvy, with proficiency in web-based tools, Word, Excel, and mobile documentation apps. 

• Bachelor’s degree preferred but not required—practical field experience is highly valued. 

This is a unique opportunity to transition from the trades to a consulting and advisory role in the insurance industry, while still using your technical knowledge every day. If you enjoy working independently, making an impact, and building lasting relationships with clients, we’d love to hear from you.