Revenue Operations Specialist – Systems, Tooling & Sales Process

Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we’ve seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around the world manage and optimize payments, with more control, visibility and flexibility than ever before.

Our vision is to reimagine payments from the ground up. We are building a deeply integrated meta layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business.

We are backed by some of the world’s top investors including Andreessen Horowitz, HV Capital, EQT Ventures and General Catalyst, who share our mission to simplify payment complexity globally.

At Payrails, we’re committed to building a team of exceptional people - not just talented, but driven to build, solve, and deliver at the highest level. Excellence isn’t just a value here; it’s a way of working. We believe that great people thrive in environments where there’s trust, clarity, and shared purpose. We work openly and collaboratively, with deep respect for each other’s craft. Everyone is encouraged to understand the bigger picture - what we’re building, why it matters, and what stands in the way. When people have that context, they move faster, take ownership, and make better decisions. We care about creating a culture where people feel inspired to do their best work and a deep sense of responsibility to help us bring our vision to life. Success at Payrails means staying focused on the problems that matter most, and executing with purpose.

Payrails is a highly dynamic workplace, and our Sales Team is in charge of engaging with Enterprise merchant prospects to drive new revenue generation ultimately. Our mission is to:

• Perfectly understand the requirements and pain points of our merchant prospects/clients

• Drive effective execution while being sharply oriented to scoping complex solutions

• Ensure that we are always relevant to merchants and they find our interactions very valuable

Our Team offers you the opportunity to work alongside a group of very ambitious and knowledgeable payment professionals, as well as the freedom to make your own impact. You, as our Sales Development Representative will be driving growth by driving further our sales activities.

• You will manage required systems and tooling (ex. CRM, BI etc) to ensure seamless data management, improve sales efficiency, capture current and potential customer relationships, and provide actionable insights to drive revenue growth

• You will partner with Sales, Marketing, and CS to define and operationalise repeatable, scalable processes across the funnel, including lead qualification, deal progression, pipeline management, and forecasting

• You will lead user onboarding, training, and adoption programs when new processes or tools are introduced

• You will design and build automations to eliminate manual tasks and improve sales rep productivity

• You will create standardised reporting frameworks to support sales performance analysis, forecasting, and executive-level dashboards

• You have 5-7 years of experience in Revenue Operations, Sales Operations, or similar role within a B2B SaaS or high-growth environment

• You have strong hands-on experience with CRM systems, preferably Hubspot and sales engagement platforms

• You have proven track record of implementing GTM tools and building scalable workflows

• You are process-oriented with the ability to document, map, and improve complex processes

• You have excellent project management, stakeholder communication, and cross-functional collaboration skills

• You have analytical mindset with comfort working with data (e.g., reporting, dashboards, KPIs)

• You have a high threshold for navigating ambiguity and are able to balance setting strategic priorities with rapid execution

• High impact and high velocity environment with the most talented and ambitious people you will ever work with

• A chance to shape the story of a company and a category from the ground up

• Real ownership. You’ll have the freedom and trust to build, test, and take lead

• A product used by the best brands around the world

• Competitive salary

• Premium Family Medical Insurance Coverage

• 27 days of annual paid vacation