About Arctera
Arctera keeps the world’s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera.
Arctera is behind the scenes making sure that many of the biggest organizations in the world – and many of the smallest too – can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec.
Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information.
It’s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation – and the arrival of the age of AI – has set the course for a new explosion in data creation.
Joining the Arctera team, you’ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world’s critical infrastructure and to keep all our data safe.
We are seeking a Renewals Sales Representative (fluent French & Arabic). As a member of the organization the individual will have an overall responsibility for generating renewal revenue in a defined territory.
Responsibilities:
- Work on assignments that are complex in nature where considerable judgment is required in resolving problems and making recommendations
- Generating revenue
- Meeting and exceeding sales retention/growth quotas
- Generating quotes
- Booking orders
- Working directly with the Maintenance Renewal Sales Support Team, to ensure the accuracy of quotes
- Working directly with Arctera Partners
- Working closely with other internal Arctera organizations
- Ensuring customer support issues are escalated to the appropriate department
Basic Qualifications:
- Must be fluent in English, French & Arabic
- Experience working in a similar environment
- 1-3 years of proven experience in Inside Sales, Renewals, Sales Support or Customer Service
- Experience with Microsoft Office family solutions
Additional Qualifications:
- Database experience, Oracle Financial preferred
- Strong communication skills, both written and oral
- Good problem-solving skills
- Ability to handle multiple tasks in an efficient and professional manner
- Excellent decision-making skills with ability to identify, prioritize and ability to show good judgment in decision making when necessary
- Able to work independently with the ability to meet deadlines and display a high degree of accuracy and attention to detail
- Cross functional teamwork
- Driven to meet business targets
