City/State
Chesapeake, VAWork Shift
First (Days)Overview:
Sentara Health is currently seeking a full-time remote - Referral Coordinator!Must be available to start on 11/10/2025.
Position Status: Full-time, permanent (40 hours/week)
Standard Working Hours: Must be able to work between the hours of 8:00AM to 4:30PM
Position Location: This is a remote position and you must be located near either Sentara Careplex Hospital (Hampton, VA) or Sentara Crossways (Chesapeake, VA). You must be able to travel on-site for training, for connectivity issues, or as needed for meetings, etc.
Job responsibilities:
Provides a direct link between patients, primary care providers, specialty providers, and insurance companies.
Education:
High school diploma or equivalent REQUIRED
Certification/Licensure:
No specific certification or licensure requirements
Experience:
Health Insurance Plans experience REQUIRED
Experience in a high volume call center preferred
Medical terminology preferred.
Knowledge of Medicare, Medicaid and third party payers.
One year of experience with insurance verification/referral processing preferred.
Knowledge of EPIC preferred.
Proficient in use of computers and excellent organizational skills.
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 10 hospitals with the prestigious Magnet®️ recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America’s Best-In-State Employer” (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018).
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-85665
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Talroo-Allied Health
Health Plan, Healthcare, Health Insurance, SMG, Medical Group, Clinic, Customer service, referral, coordinator, EPIC, Medicare, Medicaid, MCO, Managed Care, Call center, high volume, medical terminology, insurance verification
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
