Product Specialist

Product Specialist Job Description

Territory: Nationwide Role

Reports to: Sales Manager - Healthcare Sales

Company: The Brennan & Co Group

WHY THIS ROLE EXISTS

This role will focus on promoting and selling Point-of-Care testing products. This is a nationwide role, dealing with hospitals and lab professionals, ensuring exceptional customer service, managing accounts with our customers for these products, and identifying opportunities to up and cross-sell products. Product training will be offered to ensure you are well-equipped to succeed.

TASKS AND RESPONSIBILITIES

• Generate profitable sales for the product portfolio in line with sales targets.

• Promote products to existing and new customers on a regular call cycle.

• Advise customers of updates and new technologies.

• Build and maintain positive working relationships with suppliers and customers, identifying key decision makers, maintaining regular contact, and developing relationships into lasting business partnerships.

• Develop sales campaigns, source new customers and markets, and persuade them to purchase products, leading price negotiations and closing sales.

• Introduce new products to existing and new customers.

• Demonstrate products and educate customers about the functions of the product.

• Provide customers with excellent post-sale follow-up, e.g., training, troubleshooting.

• Contribute to the preparation of proposals, tenders, and quotations.

• Attend and promote the company and its products at trade exhibitions, meetings, and work visits.

• Maintain up-to-date and accurate records for product range and supply records/reports/information to the sales manager in line with agreed formats and time frames.

• Identify and develop business improvement initiatives.

• Proactively identify opportunities to sell company products and services outside of own product portfolio.

• Participate in sales meetings and/or promotional activities as requested by the Head of Sales.

• Other ad-hoc duties, projects, and assignments as needed or directed.

SKILLS/EXPERIENCE REQUIRED

• Scientific background with experience in labs or hospitals, or sales background with a keen interest in clinical sales.

• 3-5 years of sales experience in a similar area, looking after lab equipment or lab sales experience.

• Experience working in a hospital setting, selling into hospitals.

• Understanding of the sales cycle.

• Exceptional commercial ability, capable of negotiating and executing significant commercial deals.

• Excellent customer relationship management skills with the ability to manage accounts and build relationships.

• Ability to identify, close, and maximize opportunities and develop them into long-term business.

• Excellent interpersonal skills and ability to communicate effectively at all levels inside and outside the company.

• Self-starter with demonstrated initiative, high sense of urgency, and commitment to execute.

• Ability to multi-task, establish priorities, and manage workloads, including working effectively under stress and time pressures.

• Good planning, organizational skills, and attention to detail.

• Ability to effectively present information and respond to questions from managers, clients, and colleagues.

• Ability to be flexible and adapt to work effectively with a variety of situations or individuals.

• Professional who is experienced and dependable with discretion, enthusiasm, and a positive attitude.

• PC expertise with proficiency in Microsoft applications.

• Clean full driving license.

• Flexibility to travel nationwide.